Video downloads very slow and play back interuppted by continuous rebuffering

Question

I have a new Inspiron 530s, running Vista, the processor details are Intel(R) Core (TM)2 Duo CPU E6750@2.66 GHz.  I've tried to download video news clips (from the BBC website).  The download takes a very long time and when eventually the film clip starts it only last between 10 and 15 seconds before freezing and buffering for another long time, playing again for 10 to 15 seconds and so on.  Can anyone tell me what the problem may be and how it can be solved?  Thanks

ejn63 · Answer

Does the same thing happen with video files stored locally on the hard drive?  If not, you have a connection problem with your ISP (or the server you're connecting to does).

PhilFi · Answer

Thank you for this.  I don't have any videos stored locally (it is a very new machine!) so I can't check out your suggestion.  However I have just sent an email to my ISP - how useful that will be is another matter!

PhilFi · Answer

Correction to my earlier reply.  I do have video clips on my system - they come with the package 0 and they play perfectly.  Which means, I think, that you are right; the problem is with my ISP.  Thanks again

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