However you have to agree it is grossly overpriced for a 3 year old S-IPS panel, that has had no revisions and not even an HDMI port, nor HDCP compliant.
Yeah Apple makes things that work, outdated, overpriced, but work.
Any news about the new "legendary" firmware update?
My story:
I bought the 2408WFP monitor 2008-05-29 and it was delivered 2008-06-03 (A00). This unit went back to Dell really fast due to the amount of dead pixels found. The technical support representative i spoke to told me he would send a new unit and it arrived 2008-06-16 (A00). This one had no dead pixels and I decided to keep it although I don't think it was brand new (one fingerprint on the screen, one scratch on the back where the stand is inserted).
A few days ago I discovered that some graphical details (test image) that wasn't visible when placed on the center of the screen, suddently appeared when moved to the left. After some reading I found out that I am not the only one with a brighter left side monitor.
I just paired it up with a Pantone X-rite Eye One Display 2 Calibrator and my conclusion (made from many others before) is that the factory setting is not of satisfaction. After a bit of tweaking I have obtained a nice result but the brighter left side is still a problem.
My question is, can this be resolved in any way?
The monitor in this state is no good for graphical work (gently said) when the shifting is this significant.
Dell dont and wont even acknowledge the left side brightness problem even exists, get rid of it while you can, im a pro photographer and seriously couldnt work on this monitor so i got rid.
i had 3 replacements and each was worse than the previous one so dont get caught up in an exchange merry go round like myself and many others have done.
Dells rep on here originally announced some other problems with this monitor would be fixed mid may, then mid July, both these have passed and not a single fix for any one of the dozens of problems, why do you think Dell was massivly discounting this monitor over the last month, they want to shift it and forget about it.
Both these reviews are well done, if you haven't read them; they were useful for me. I personally do not see a brightness problem when editing photos within a color managed application, or everyday use. Firefox 3 is a joy to use. I find the colors fom this monitor to be exceptional.
"Dont talk out of your backside. how on earth does a monitor with so many issues out perform anything let alone an apple 23 inch, the 3 2408's i had were no better than the 7 inch screen on my portable DVD player
At least with his apple he will be able to switch it on."
Keep in mind you are only aware of these issues because you yourself had one and came on to a forum on the manufacturer's website to complain about it. Granted I'm sure there are 1,000s of 2408wfp's out there that work perfectly fine, in fact I know there are because I read reviews and a lot of reviews didnt complain about the same things kids on here do. This is but a small sample of whats out there.
23-inch Apple Cinema HD Display, 1" inch smaller, 14 ms response time, 3 years old, no wide-color gamut, $300 more. Great buy!
I need your immediate assistance, please. My invoice date is 7/1/08 for Qty 2 of these monitors. I have patiently been awaiting a fix which has not come out yet. The input lag and color management known issues are a problem for me. I have decided these monitors are not for me and want to exchange them for 2 NEC 2490's or 2690's (which Dell carries and has in-stock). I was on the phone with your customer service and they said due to their 21-day return policy they can not exchange, refund, credit or do anything for me!!! I thought the return policy was 30 days. Also, I am only 2 days out of the 21-day window. I beg of you to help me with this monitor problem...as these 2408's are useless to me and your tech support can not help me. I need 2 other models to replace them. I only waited this long in hopes of the firmware update or new revision units. Please help!!!
@dreameer111 wrote:
Still don't know if I should order this monitor....
I have news, as of yesterday all 2408's shipping as refurbished have the new firmware, as of Monday new monitors started coming off the production line with it.
If you are ordering a new monitor you should wait about two weeks to make sure that they have a chance to get through the distribution network.
If you order a new one tomorrow and it does not have it please don't complain about it, cause I will just refer you to this post;)
Hi Jimmy.. I orderd mine on May 29 and got it on June 20th. Due to lag issue can i still call for exchange ?
@dreameer111 wrote:
Still don't know if I should order this monitor....
I have news, as of yesterday all 2408's shipping as refurbished have the new firmware, as of Monday new monitors started coming off the production line with it.
If you are ordering a new monitor you should wait about two weeks to make sure that they have a chance to get through the distribution network.
If you order a new one tomorrow and it does not have it please don't complain about it, cause I will just refer you to this post;)
Hi Jimmy.. I orderd mine on May 29 and got it on June 20th. Due to lag issue can i still call for exchange ?
They won't exchange a monitor just because a new firmware came out. You have to have a problem that they can't resolve. But if your monitor is still under warranty I don't see why not.
Keep in mind you are only aware of these issues because you yourself had one and came on to a forum on the manufacturer's website to complain about it. Granted I'm sure there are 1,000s of 2408wfp's out there that work perfectly fine, in fact I know there are because I read reviews and a lot of reviews didnt complain about the same things kids on here do. This is but a small sample of whats out there.
23-inch Apple Cinema HD Display, 1" inch smaller, 14 ms response time, 3 years old, no wide-color gamut, $300 more. Great buy!
I considered all this when I bought the Dell in the first place. I read reviews, Google searched - I even asked my guy at my local Apple Store what he thought and >he< told me that it should be good! Everything checked out. the 2408 SHOULD be a great dsiplay... especially for the price.
But, ya know what? That's just not how life is. I got the monitor home, turned it on and it wasn't fit for purpose... I couldn't even stand to read e-mails on the thing because of the 'sharpeness' halo around text (I thought my glasses had broken!!!). I'm not a pro photographer, but everyone on this forum has noted the bright left side. I did as soon as the screen lit up and it made judging colour impossible... and I DEFY anyone without some kind of specialist knowledge or calibration tool to get images looking consistently good... let alone be accurately calibrated! Wide Gamut means NOTHING if the colours that make it to the screen aren't accurate! 14ms response time... LOL that's good. The 2408 is so laggy it felt like I was back on OS 10.2 when moving a window around felt like molasses!
Sorry guys, I don't mean to flame Dell. They are returning/refunding, so I have no complaint there. I'm sure the monitor does satisfy a lot of customers, and maybe the new firmware will solve the problems noted here. I didn't have the time to wait... I need to turn out some work. The Apple HD might be a 3 year old revision, 1" smaller... all that stuff. But you know what? It will JUST work. THAT's the deal. And some PC guys just don't 'Get it'.
Boots
PS... I don't CARE about the logo... remember? I BOUGHT the Dell!!! Idiot.
Starkness
25 Posts
0
July 23rd, 2008 09:00
Granted it will work.
However you have to agree it is grossly overpriced for a 3 year old S-IPS panel, that has had no revisions and not even an HDMI port, nor HDCP compliant.
Yeah Apple makes things that work, outdated, overpriced, but work.Scirocco_GTX
2 Posts
0
July 23rd, 2008 14:00
Hello
Any news about the new "legendary" firmware update?
My story:
I bought the 2408WFP monitor 2008-05-29 and it was delivered 2008-06-03 (A00). This unit went back to Dell really fast due to the amount of dead pixels found. The technical support representative i spoke to told me he would send a new unit and it arrived 2008-06-16 (A00). This one had no dead pixels and I decided to keep it although I don't think it was brand new (one fingerprint on the screen, one scratch on the back where the stand is inserted).
A few days ago I discovered that some graphical details (test image) that wasn't visible when placed on the center of the screen, suddently appeared when moved to the left. After some reading I found out that I am not the only one with a brighter left side monitor.
I just paired it up with a Pantone X-rite Eye One Display 2 Calibrator and my conclusion (made from many others before) is that the factory setting is not of satisfaction. After a bit of tweaking I have obtained a nice result but the brighter left side is still a problem.
My question is, can this be resolved in any way?
The monitor in this state is no good for graphical work (gently said) when the shifting is this significant.
Gary Coyle
80 Posts
0
July 23rd, 2008 15:00
Dell dont and wont even acknowledge the left side brightness problem even exists, get rid of it while you can, im a pro photographer and seriously couldnt work on this monitor so i got rid.
i had 3 replacements and each was worse than the previous one so dont get caught up in an exchange merry go round like myself and many others have done.
Dells rep on here originally announced some other problems with this monitor would be fixed mid may, then mid July, both these have passed and not a single fix for any one of the dozens of problems, why do you think Dell was massivly discounting this monitor over the last month, they want to shift it and forget about it.
mike5065
97 Posts
0
July 23rd, 2008 16:00
Scirocco, per Dell specs, this monitor has 7 bulbs. I do not know where they are placed, but I could guess.
The review at monitortest.blogspot.com (likely based on a hardforum member review) provides an analysis on brightness distribution. the graphic below.
monitortest.blogspot.com graphicAnother review at tft central illustrates panel uniformity, with similar uniformity pattenrns.
tftcentral
Both these reviews are well done, if you haven't read them; they were useful for me. I personally do not see a brightness problem when editing photos within a color managed application, or everyday use. Firefox 3 is a joy to use. I find the colors fom this monitor to be exceptional.
tenknics
40 Posts
0
July 23rd, 2008 18:00
"Dont talk out of your backside. how on earth does a monitor with so many issues out perform anything let alone an apple 23 inch, the 3 2408's i had were no better than the 7 inch screen on my portable DVD player
At least with his apple he will be able to switch it on."
Keep in mind you are only aware of these issues because you yourself had one and came on to a forum on the manufacturer's website to complain about it. Granted I'm sure there are 1,000s of 2408wfp's out there that work perfectly fine, in fact I know there are because I read reviews and a lot of reviews didnt complain about the same things kids on here do. This is but a small sample of whats out there.
23-inch Apple Cinema HD Display, 1" inch smaller, 14 ms response time, 3 years old, no wide-color gamut, $300 more. Great buy!
bardos
33 Posts
0
July 23rd, 2008 18:00
that's the $64,000 question:
how representitive are the observations / complaints seen in this thread?
inquiring minds want to know.
mike5065
97 Posts
0
July 23rd, 2008 18:00
400 for me. Apple products typically are not discounted, like Dell. I'm considering buying another one.
SpeedRacer01S4
7 Posts
0
July 23rd, 2008 18:00
DELL-Jimmy_P,
I need your immediate assistance, please. My invoice date is 7/1/08 for Qty 2 of these monitors. I have patiently been awaiting a fix which has not come out yet. The input lag and color management known issues are a problem for me. I have decided these monitors are not for me and want to exchange them for 2 NEC 2490's or 2690's (which Dell carries and has in-stock). I was on the phone with your customer service and they said due to their 21-day return policy they can not exchange, refund, credit or do anything for me!!! I thought the return policy was 30 days. Also, I am only 2 days out of the 21-day window. I beg of you to help me with this monitor problem...as these 2408's are useless to me and your tech support can not help me. I need 2 other models to replace them. I only waited this long in hopes of the firmware update or new revision units. Please help!!!
- Greg
tenknics
40 Posts
0
July 23rd, 2008 19:00
Mike glad you are enjoying your monitor. It gives me hope! 2 of those will be a sweet setup, soo jealous!
dreameer111
2 Posts
0
July 23rd, 2008 21:00
nmayooran
1 Rookie
•
71 Posts
0
July 23rd, 2008 22:00
Hi Jimmy.. I orderd mine on May 29 and got it on June 20th. Due to lag issue can i still call for exchange ?
DELL-Jimmy P
2 Intern
•
1.5K Posts
0
July 23rd, 2008 22:00
I have news, as of yesterday all 2408's shipping as refurbished have the new firmware, as of Monday new monitors started coming off the production line with it.
If you are ordering a new monitor you should wait about two weeks to make sure that they have a chance to get through the distribution network.
If you order a new one tomorrow and it does not have it please don't complain about it, cause I will just refer you to this post;)
DELL-Jimmy P
2 Intern
•
1.5K Posts
0
July 23rd, 2008 22:00
They won't exchange a monitor just because a new firmware came out. You have to have a problem that they can't resolve. But if your monitor is still under warranty I don't see why not.
DELL-Jimmy P
2 Intern
•
1.5K Posts
0
July 23rd, 2008 22:00
SpeedRacer01S4
PM me your order number (Please don't put your Order number or any other personal information in a post) and I will take a look.
boots2x
7 Posts
0
July 24th, 2008 01:00
I considered all this when I bought the Dell in the first place. I read reviews, Google searched - I even asked my guy at my local Apple Store what he thought and >he< told me that it should be good! Everything checked out. the 2408 SHOULD be a great dsiplay... especially for the price.
But, ya know what? That's just not how life is. I got the monitor home, turned it on and it wasn't fit for purpose... I couldn't even stand to read e-mails on the thing because of the 'sharpeness' halo around text (I thought my glasses had broken!!!). I'm not a pro photographer, but everyone on this forum has noted the bright left side. I did as soon as the screen lit up and it made judging colour impossible... and I DEFY anyone without some kind of specialist knowledge or calibration tool to get images looking consistently good... let alone be accurately calibrated! Wide Gamut means NOTHING if the colours that make it to the screen aren't accurate! 14ms response time... LOL that's good. The 2408 is so laggy it felt like I was back on OS 10.2 when moving a window around felt like molasses!
Sorry guys, I don't mean to flame Dell. They are returning/refunding, so I have no complaint there. I'm sure the monitor does satisfy a lot of customers, and maybe the new firmware will solve the problems noted here. I didn't have the time to wait... I need to turn out some work. The Apple HD might be a 3 year old revision, 1" smaller... all that stuff. But you know what? It will JUST work. THAT's the deal. And some PC guys just don't 'Get it'.
Boots
PS... I don't CARE about the logo... remember? I BOUGHT the Dell!!! Idiot.