This firmware update features greater control over sharpness settings, improved power save recovery, and less input lag.
This request is obviously not possible with the new firmware but hopefully can be implemented in future revisions and models?
It's my understanding that most LCD's need a lot of calabration from the factory defaults in order to display accurate color. I noticed the off colors when watching a DVD movie. In order to do this correctly, you need to invest in expensive calabration hardware. I know there are slight differences for panels coming off the assemply line, but why couldn't Dell hardware calabrate a panel and then use those settings as the factory default for the entire model? It wouldn't be perfect do to the slight differences, but wouldn't the results be much better than what we get now?
A while back some users compared their default color settings in the service menu (I think it was for the 2407) and found that they were different. This might indicate that the monitors are individually calibrated at the factory (but that it is not very accurate).
DVD movies use different criteria for color and contrast than you would on a computer monitor - that is why some monitors have a 'video' preset.
A while back some users compared their default color settings in the service menu (I think it was for the 2407) and found that they were different. This might indicate that the monitors are individually calibrated at the factory (but that it is not very accurate).
DVD movies use different criteria for color and contrast than you would on a computer monitor - that is why some monitors have a 'video' preset.
But if they had a test model that was hardware calibrated and burned those settings as the factory default in the firmware, wouldn't that allow all shipping panels to be pretty close to the ideal calibrated settings for that model? I doubt the guys at the manufacturing factory have the knowledge or time to properly calibrate each monitor. Even if users are receiving theirs with different settings.
I tried both preset options on the new Futurama DVD but the skin color of the characters seemed off from what I was use to.
Heh, if you read the thread devilh you will see Jimmy already stated what changes the fixes will adress (not in the post just a few posts up). You will also see that he has answered your question regarding the A01/Part number change.
Put yourself in his shoes and then you can understand how annoying it can be to answer the same question over and over again.
("THE question" has already been answered.)
Anyways I just wanted to say how dissapointing it is to see the continuation in the delay for the new revision/fix. It really should not take this long.
@narcan wrote:
So what exactly has been fixed in this revision?
Dell's ego
You know Gary, we are very liberal here about what we allow people to post but your little negative snips and trolls are boarding on spam. Please stop unless you have something constructive to add to the conversation.
Of course theyre negative, you guys dumped 3 rubbish monitors on me and expect me to post something positive or constructive, come on Jimmy get serious, i know none of this is your fault but you seem to take it personally
Is the brighter left side (washout) issue fixed in the new revision available in Europe in two weeks? It seems that you have made a new production, right? It would be silly to make them with this defect again... no?
The answer to this question is quite crucial to me. If this issues isn't 100% fixed in the new revision, there's no sense in me getting a replacement with the same issue. That would be a waste of everyone's time and most of all of my patience which is in short supply when it comes to Dell.
Remember, I took your (Dell's) advice on this very forum and waited for a new revision. Stating just this problem as my biggest concern. You (Dell) told me to wait for a new revision, which I did. If this issue is not fixed how can I feel anything but extreme anger towards Dell as a company? You have been anything but forthcoming concerning this issue. Telling us to simply accept it isn't good enough. You told us to wait!
Kobo, it wont be fixed, they wont tell you that just that it is within spec, trouble is the spec is so wide you could drive a bus through it.
This firmware update features greater control over sharpness settings, improved power save recovery, and less input lag.
This request is obviously not possible with the new firmware but hopefully can be implemented in future revisions and models?
It's my understanding that most LCD's need a lot of calabration from the factory defaults in order to display accurate color. I noticed the off colors when watching a DVD movie. In order to do this correctly, you need to invest in expensive calabration hardware. I know there are slight differences for panels coming off the assemply line, but why couldn't Dell hardware calabrate a panel and then use those settings as the factory default for the entire model? It wouldn't be perfect do to the slight differences, but wouldn't the results be much better than what we get now?
I would say what you are seeing is a result of it being a wide gamut monitor and thus being best suited to color managed applications. There are several references to this in this thread.
Is the brighter left side (washout) issue fixed in the new revision available in Europe in two weeks? It seems that you have made a new production, right? It would be silly to make them with this defect again... no?
The answer to this question is quite crucial to me. If this issues isn't 100% fixed in the new revision, there's no sense in me getting a replacement with the same issue. That would be a waste of everyone's time and most of all of my patience which is in short supply when it comes to Dell.
Remember, I took your (Dell's) advice on this very forum and waited for a new revision. Stating just this problem as my biggest concern. You (Dell) told me to wait for a new revision, which I did. If this issue is not fixed how can I feel anything but extreme anger towards Dell as a company? You have been anything but forthcoming concerning this issue. Telling us to simply accept it isn't good enough. You told us to wait!
Kobo, it wont be fixed, they wont tell you that just that it is within spec, trouble is the spec is so wide you could drive a bus through it.
Yeh, I'm not expecting any clearer answers at this point - Dells "spec" is obviously meaningless to the point of there being no spec.
But it's funny to see Dell squirm like a worm when facing uncomfortable questions. Dell as a company is as bad as it's products. But the word is getting around really fast on various forums and I'm doing my part making sure it gets around. I don't tolerate what I've had to put up with here and with the product I bought, so I don't mind spending a little time now and then making sure that other people don't fall into the Dell trap and end up with their horrible products - I have already made several people skip Dell products from now on in entirety - All it takes is pointing them to this thread, they are not impressed with how Dell has handled the 2408WFP issues and does not expect Dell to do any better for any other product present or future.
Dell might have been good once, but now their hardware is simply too cheaply manufactured. It's made for the lowest common denominator and people who like discernable quality need to look elsewhere.You just can't do business this way, without word getting around.
I've also reached the conclusion that most online "professional" reviewers can either be bought or have severe quality standards issues, or maybe they're just plain blind. None of the commercial sites that reviewed this monitor mention any of the numerous issues attached to every single unit produced of this monitor. Some of those sites frequently have banner ads from Dell. This simply makes one wonder where credibility has gone these days.
It seems that people (sheep) will buy anything - even after steep warnings, as witness in this very thread. My faith in the average person's intelligence and perception of quality is at an all time low. And sadly Dell cashes in on these poor fools. I'm completely done with Dell, but I'm not done spreading the word and won't be for a long time.
I am still tumbling with the idea of whether it's worth my time to take this to the consumer protection authorities where I live, who are quite strict. The monitor is obviously sold under false pretences given the marketing text on the Dell website. Then there's the bad advice given here by Dell (telling us to wait for a new revision), the failure to deliver a working product after months and months. The entire archive I have of this thread etc. etc. all would make a lovely case against Dell on basis of the 2408WFP alone.
Funny thing is that not once have I been approached by Dell with a forthcoming will to take care of my problem by refund, working product or otherwise. Truly despicable!
Dell might try to shut us up here. But they can't control other more important venues, luckily.
"Due to a Dell internal process change many of the 2408's that will ship new with the revised firmware will have a different part number and not a different revision number."
Heh, if you read the thread devilh you will see Jimmy already stated what changes the fixes will adress (not in the post just a few posts up). You will also see that he has answered your question regarding the A01/Part number change.
Put yourself in his shoes and then you can understand how annoying it can be to answer the same question over and over again.
("THE question" has already been answered.)
Anyways I just wanted to say how dissapointing it is to see the continuation in the delay for the new revision/fix. It really should not take this long.
So please tell me the answer(about the part number/new rev),
because I read 7 pages all over again and didn't found any mentioning of the subject(maybe i missed it some how)
"Due to a Dell internal process change many of the 2408's that will ship new with the revised firmware will have a different part number and not a different revision number."
What I want to know,is whether Dell really implemented this statement,which,ofourse-was impossible to know until the firmware was published(if you didn't noticed,Dell's representatives here dont know what is going on,until it happens).
waiting for Dell's answer about it-and not just -"yes" or "no"- we need also a way to distinguish between the firmwares(for exampl- a specific string in the part number that will recognize the screen as having the new firmware)
Is it possible to upgrade the firmware yourself or do you have to send it back to DELL?
You will have to send your monitor back to Dell, it was said somewhere in this thread that Dell _used_ to issue firmware patches but have now stopped this practice (why I have no idea, seems like a good way to save money on shipping returned monitors everywhere!)
Wow, well I've just been through ALL of this huge thread!
I bought a WFP2408 A00 when it first came out, sent it back within days due to all the problems now evidently common with this monitor (shocking input lag, halo around screen text, red tinting, uneven backlighting).
Even after all this time it's still not sorted!
My advice to anyone thinking about buying this monitor - WAIT until the new version comes out, THEN wait some more until others who are exchanging have had chance to test the 'fixes'.
I still haven't found that 'holy grail' monitor at 24", I'm wondering whether the screen technology just isn't there with this size yet (at the prices we want to pay).
I'm even thinking of dropping a size and going to 22" widescreen, assuming there's a monitor at that size that ticks all the boxes.
Zoder
46 Posts
0
July 24th, 2008 23:00
This request is obviously not possible with the new firmware but hopefully can be implemented in future revisions and models?
It's my understanding that most LCD's need a lot of calabration from the factory defaults in order to display accurate color. I noticed the off colors when watching a DVD movie. In order to do this correctly, you need to invest in expensive calabration hardware. I know there are slight differences for panels coming off the assemply line, but why couldn't Dell hardware calabrate a panel and then use those settings as the factory default for the entire model? It wouldn't be perfect do to the slight differences, but wouldn't the results be much better than what we get now?
gpro
2 Intern
•
2K Posts
0
July 25th, 2008 00:00
Zoder,
A while back some users compared their default color settings in the service menu (I think it was for the 2407) and found that they were different. This might indicate that the monitors are individually calibrated at the factory (but that it is not very accurate).
DVD movies use different criteria for color and contrast than you would on a computer monitor - that is why some monitors have a 'video' preset.
Zoder
46 Posts
0
July 25th, 2008 01:00
But if they had a test model that was hardware calibrated and burned those settings as the factory default in the firmware, wouldn't that allow all shipping panels to be pretty close to the ideal calibrated settings for that model? I doubt the guys at the manufacturing factory have the knowledge or time to properly calibrate each monitor. Even if users are receiving theirs with different settings.
I tried both preset options on the new Futurama DVD but the skin color of the characters seemed off from what I was use to.
devilh
7 Posts
0
July 25th, 2008 03:00
Is it a new Rev-A01,or Dell really changed only P# ?
trikat
6 Posts
0
July 25th, 2008 03:00
Heh, if you read the thread devilh you will see Jimmy already stated what changes the fixes will adress (not in the post just a few posts up). You will also see that he has answered your question regarding the A01/Part number change.
Put yourself in his shoes and then you can understand how annoying it can be to answer the same question over and over again.
("THE question" has already been answered.)
Anyways I just wanted to say how dissapointing it is to see the continuation in the delay for the new revision/fix. It really should not take this long.
Gary Coyle
80 Posts
0
July 25th, 2008 03:00
Of course theyre negative, you guys dumped 3 rubbish monitors on me and expect me to post something positive or constructive, come on Jimmy get serious, i know none of this is your fault but you seem to take it personally
Gary Coyle
80 Posts
0
July 25th, 2008 04:00
Kobo, it wont be fixed, they wont tell you that just that it is within spec, trouble is the spec is so wide you could drive a bus through it.
curtis_rick
91 Posts
0
July 25th, 2008 04:00
I would say what you are seeing is a result of it being a wide gamut monitor and thus being best suited to color managed applications. There are several references to this in this thread.
KoBo
93 Posts
0
July 25th, 2008 06:00
Yeh, I'm not expecting any clearer answers at this point - Dells "spec" is obviously meaningless to the point of there being no spec.
But it's funny to see Dell squirm like a worm when facing uncomfortable questions. Dell as a company is as bad as it's products. But the word is getting around really fast on various forums and I'm doing my part making sure it gets around. I don't tolerate what I've had to put up with here and with the product I bought, so I don't mind spending a little time now and then making sure that other people don't fall into the Dell trap and end up with their horrible products - I have already made several people skip Dell products from now on in entirety - All it takes is pointing them to this thread, they are not impressed with how Dell has handled the 2408WFP issues and does not expect Dell to do any better for any other product present or future.
Dell might have been good once, but now their hardware is simply too cheaply manufactured. It's made for the lowest common denominator and people who like discernable quality need to look elsewhere.You just can't do business this way, without word getting around.
I've also reached the conclusion that most online "professional" reviewers can either be bought or have severe quality standards issues, or maybe they're just plain blind. None of the commercial sites that reviewed this monitor mention any of the numerous issues attached to every single unit produced of this monitor. Some of those sites frequently have banner ads from Dell. This simply makes one wonder where credibility has gone these days.
It seems that people (sheep) will buy anything - even after steep warnings, as witness in this very thread. My faith in the average person's intelligence and perception of quality is at an all time low. And sadly Dell cashes in on these poor fools. I'm completely done with Dell, but I'm not done spreading the word and won't be for a long time.
I am still tumbling with the idea of whether it's worth my time to take this to the consumer protection authorities where I live, who are quite strict. The monitor is obviously sold under false pretences given the marketing text on the Dell website. Then there's the bad advice given here by Dell (telling us to wait for a new revision), the failure to deliver a working product after months and months. The entire archive I have of this thread etc. etc. all would make a lovely case against Dell on basis of the 2408WFP alone.
Funny thing is that not once have I been approached by Dell with a forthcoming will to take care of my problem by refund, working product or otherwise. Truly despicable!
Dell might try to shut us up here. But they can't control other more important venues, luckily.
gpro
2 Intern
•
2K Posts
0
July 25th, 2008 06:00
devilh,
"Due to a Dell internal process change many of the 2408's that will ship new with the revised firmware will have a different part number and not a different revision number."
http://www.dellcommunity.com/supportforums/...message.id=92466#M92466
devilh
7 Posts
0
July 25th, 2008 06:00
So please tell me the answer(about the part number/new rev),
because I read 7 pages all over again and didn't found any mentioning of the subject(maybe i missed it some how)
devilh
7 Posts
0
July 25th, 2008 07:00
Sorry I put it this way but:
WOW-G????????
This is an old news!
What I want to know,is whether Dell really implemented this statement,which,ofourse-was impossible to know until the firmware was published(if you didn't noticed,Dell's representatives here dont know what is going on,until it happens).
waiting for Dell's answer about it-and not just -"yes" or "no"- we need also a way to distinguish between the firmwares(for exampl- a specific string in the part number that will recognize the screen as having the new firmware)
djd_oz
13 Posts
0
July 25th, 2008 10:00
Is it possible to upgrade the firmware yourself or do you have to send it back to DELL?
Matt Gorner
18 Posts
0
July 25th, 2008 10:00
You will have to send your monitor back to Dell, it was said somewhere in this thread that Dell _used_ to issue firmware patches but have now stopped this practice (why I have no idea, seems like a good way to save money on shipping returned monitors everywhere!)
Matt Gorner
18 Posts
0
July 25th, 2008 10:00
Wow, well I've just been through ALL of this huge thread!
I bought a WFP2408 A00 when it first came out, sent it back within days due to all the problems now evidently common with this monitor (shocking input lag, halo around screen text, red tinting, uneven backlighting).
Even after all this time it's still not sorted!
My advice to anyone thinking about buying this monitor - WAIT until the new version comes out, THEN wait some more until others who are exchanging have had chance to test the 'fixes'.
I still haven't found that 'holy grail' monitor at 24", I'm wondering whether the screen technology just isn't there with this size yet (at the prices we want to pay).
I'm even thinking of dropping a size and going to 22" widescreen, assuming there's a monitor at that size that ticks all the boxes.
Hope Dell sorts this issue out.
Regards
Matt