I have inspiron 1721(Vista) and have same problem. Am a newbie. Cou you PLEASE PLEASE give me a bit more detailed instructions on how to delete this and get a new one on dell website. i don't know where to start with either. Thankyou so VERY much.
Try using the playing audio troubleshooter to fix the problem. It detects common problems in with volume settings, your sound card or driver, and speakers and headphones. To do this, click start button and then click control panel. In the search box, type troubleshooter, and click troubleshooting. Under hardware and sound, select Troubleshoot audio playback. If asked for an administrative password, type the password or give confirmation.
jwhighdown
3 Posts
0
May 3rd, 2008 19:00
europa303
4.4K Posts
0
May 3rd, 2008 19:00
jwhighdown
3 Posts
0
May 4th, 2008 18:00
1. Click the start button and type in "device manager and go to it"
2. Expand the "sound video and game controllers"
3. Right click on the drop down and go to uninstall
4. A warning box will appear and you need to tick the box to delete the driver software
5. Once deleted go to this link
Or this one if ur in the USA (but its the same driver)
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=284A36D51B8B897AE040A68F5B285AE4&l=en&s=dhs
Then go down to "Download and Install the Audio Driver"
6. Click the download and drivers link and follow the instructions.
Once this is installed and the computer is restarted the sound should work again.
Let me no how you get on.
Jwhighdown
newbiedawn
2 Posts
0
May 4th, 2008 18:00
newbiedawn
2 Posts
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May 4th, 2008 20:00
BradleyBa49
3 Posts
0
December 22nd, 2015 06:00
Try using the playing audio troubleshooter to fix the problem. It detects common problems in with volume settings, your sound card or driver, and speakers and headphones. To do this, click start button and then click control panel. In the search box, type troubleshooter, and click troubleshooting. Under hardware and sound, select Troubleshoot audio playback. If asked for an administrative password, type the password or give confirmation.