I'm so glad I found your post. I have exactly the same problem as you! I've been trying to work out a trend to it, but there isn't one. Dell support used remote assistance and uninstalled MMC Disk Drive guessing that was the problem (It said device failed to start, code 10), but the connect/disconnect random sound has continued.
The last Tech Support guy I talked to said that it was a problem with a Microsoft program called MMC. He speculated that part of the program was not loaded correctly, and that it was not starting correctly.
The guy said he couldn't really help me, as he is not trained on Microsoft programs. I tried searching the Microsoft site for some help, but it was totally confusing!
That still doesn't explain why it would show up as a disk drive in the Device Manager, though.
What a load of rubbish! I've spoken to 5 seperate "Technical" Support (and i use that word loosely) people from Dell and they've tried everything from turning the noise off (and trying to tell me that will fix it, well of course it will fix the noise problem if it cant make it anymore!) to Formatting the hard drive and wiping off all my data (even though i told them it was doing it before i installed anything) The lady then told me to use my laptop normally over the weekend but not to install a thing on it, so how she expected me to use it normally without any software on it is beyond me, play Freecell all weekend maybe?
However i was soon back on the phone because it did it again straight after and spoke to a guy who actually made sense! He said he thinks the Motherboard is faulty or something is connected wrong to it so a Tech Guy is coming to my house. Get back onto them and tell them you want a technician to come out and sort it for you, cos you are being fobbed off!
Well, I spoke with someone today, and a tech should be coming to my house within three business days with a new mortherboard and a new hard drive. Hopefully this will work!
Sorry for the delay! Has your problem been fixed now? No one has come out to me yet, however it doesnt seem to be doing it as often now, infact its hardly ever, this is very strange. Did they come to your house in the end?
They did come out and replace the motherboard last Friday. The tech guaranteed that it would be fixed, and it didn't show up again for a while, but it's doing it again today. I guess I'll have to call back again. I don't think they'll ever be able to fix it. I'm not likely to buy another Dell after all this.
I can't believe it hasn't worked! Did they replace your hard drive to? If i were you I'd demand a new build, I've had a problem with a previous machine from Dell and i complained so much that in the end they offered to take it away and give me a new one.
I wrote to Consumer Direct and they said that Dell is breaking the Sale of Goods Act 1979 (as amended) by not giving us a satisfactory quality product even though we paid for it so you might want to chuck that in somewhere!
Well, I had an interesting development today. I realized yesterday that it started after I connected to our printer wirelessly. I disconnected the printer yesterday, and it happened one or two more times, but it hasn't happened again today, since I restarted. I'm thinking there's a distinct possibility that the printer was causing the problem. Maybe it has to do with the fact that our printer has slots to plug in photo cards? MMC Disk Drive might stand for "Multimedia Card?" I dunno.
My printer is an hp psc 2170. It's probably at least 6 or 7 years old now. Maybe it's just not Vista compatible.
My plan for the time being is to stay unconnected from the printer, and see if it happens again. If it doesn't, I'll just assume that the printer is the problem. I'm not sure if I'll call Dell again to try to fix it, as I don't really NEED to print from the laptop, I can Email stuff to myself and then print it from our desktop upstairs.
This new theory is pretty promising, as it hasn't happened again, even as I type all this.
I think i might have figured out the problem! At the front of your laptop where you can put in a memory card, from a camera etc, there is something in there, to protect the port i assume, do you still have yours in there? after playing about with it, 9 times out of 10 it made the dreaded noises! and MMC came up in the Task Manager (MultiMedia Card). Do you think this could be your problem? have a little fiddle, its right at the front.
I gave this a try a few weeks ago, I wanted to give it some time to make sure it was working! It seems to have fixed the problem completely! I've even re-connected to my printer and have had no additional trouble.
Such a simple solution! It makes me feel a little dumb that it took so long to figure it out! I'm glad yours is fixed now, too!
The safely remove hardware icon on the lower right hand corner comes on and off by itself. And it make the noise like if i was connecting and disconnecting a USB drive, but i am not doing anything.
Is it totally random when it happens? Have you installed anything recently to when this started or has it done it since you bought it? Also have you tried the solution to this thread?
Ninko85
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62 Posts
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June 4th, 2008 23:00
Hi Yseult,
I'm so glad I found your post. I have exactly the same problem as you! I've been trying to work out a trend to it, but there isn't one. Dell support used remote assistance and uninstalled MMC Disk Drive guessing that was the problem (It said device failed to start, code 10), but the connect/disconnect random sound has continued.
(My original post: http://www.dellcommunity.com/supportforums/board/message?board.id=insp_general&thread.id=281263)
Can anyone help please?
Ninko
Yseult
7 Posts
0
June 7th, 2008 00:00
The last Tech Support guy I talked to said that it was a problem with a Microsoft program called MMC. He speculated that part of the program was not loaded correctly, and that it was not starting correctly.
The guy said he couldn't really help me, as he is not trained on Microsoft programs. I tried searching the Microsoft site for some help, but it was totally confusing!
That still doesn't explain why it would show up as a disk drive in the Device Manager, though.
Keep me posted if you find anything else out!
- Yseult
Ninko85
1 Rookie
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62 Posts
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June 7th, 2008 06:00
Hi there,
What a load of rubbish! I've spoken to 5 seperate "Technical" Support (and i use that word loosely) people from Dell and they've tried everything from turning the noise off (and trying to tell me that will fix it, well of course it will fix the noise problem if it cant make it anymore!) to Formatting the hard drive and wiping off all my data (even though i told them it was doing it before i installed anything) The lady then told me to use my laptop normally over the weekend but not to install a thing on it, so how she expected me to use it normally without any software on it is beyond me, play Freecell all weekend maybe?
However i was soon back on the phone because it did it again straight after and spoke to a guy who actually made sense! He said he thinks the Motherboard is faulty or something is connected wrong to it so a Tech Guy is coming to my house. Get back onto them and tell them you want a technician to come out and sort it for you, cos you are being fobbed off!
Take Care
Ninko
Yseult
7 Posts
0
June 8th, 2008 17:00
Well, I spoke with someone today, and a tech should be coming to my house within three business days with a new mortherboard and a new hard drive. Hopefully this will work!
Any update on yours yet?
- Yseult
Ninko85
1 Rookie
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62 Posts
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June 20th, 2008 20:00
Hi there,
Sorry for the delay! Has your problem been fixed now? No one has come out to me yet, however it doesnt seem to be doing it as often now, infact its hardly ever, this is very strange. Did they come to your house in the end?
Take care
Ninko
Yseult
7 Posts
0
June 21st, 2008 17:00
They did come out and replace the motherboard last Friday. The tech guaranteed that it would be fixed, and it didn't show up again for a while, but it's doing it again today. I guess I'll have to call back again. I don't think they'll ever be able to fix it. I'm not likely to buy another Dell after all this.
- Yseult
Ninko85
1 Rookie
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62 Posts
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June 22nd, 2008 12:00
Hi There,
I can't believe it hasn't worked! Did they replace your hard drive to? If i were you I'd demand a new build, I've had a problem with a previous machine from Dell and i complained so much that in the end they offered to take it away and give me a new one.
I wrote to Consumer Direct and they said that Dell is breaking the Sale of Goods Act 1979 (as amended) by not giving us a satisfactory quality product even though we paid for it so you might want to chuck that in somewhere!
Let me know what happens!
Take Care
Ninko
Yseult
7 Posts
0
June 22nd, 2008 15:00
Well, I had an interesting development today. I realized yesterday that it started after I connected to our printer wirelessly. I disconnected the printer yesterday, and it happened one or two more times, but it hasn't happened again today, since I restarted. I'm thinking there's a distinct possibility that the printer was causing the problem. Maybe it has to do with the fact that our printer has slots to plug in photo cards? MMC Disk Drive might stand for "Multimedia Card?" I dunno.
My printer is an hp psc 2170. It's probably at least 6 or 7 years old now. Maybe it's just not Vista compatible.
My plan for the time being is to stay unconnected from the printer, and see if it happens again. If it doesn't, I'll just assume that the printer is the problem. I'm not sure if I'll call Dell again to try to fix it, as I don't really NEED to print from the laptop, I can Email stuff to myself and then print it from our desktop upstairs.
This new theory is pretty promising, as it hasn't happened again, even as I type all this.
- Yseult
Ninko85
1 Rookie
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62 Posts
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June 27th, 2008 12:00
Hi there,
I think i might have figured out the problem! At the front of your laptop where you can put in a memory card, from a camera etc, there is something in there, to protect the port i assume, do you still have yours in there? after playing about with it, 9 times out of 10 it made the dreaded noises! and MMC came up in the Task Manager (MultiMedia Card). Do you think this could be your problem? have a little fiddle, its right at the front.
Take Care
Ninko
Yseult
7 Posts
0
July 20th, 2008 22:00
I gave this a try a few weeks ago, I wanted to give it some time to make sure it was working! It seems to have fixed the problem completely! I've even re-connected to my printer and have had no additional trouble.
Such a simple solution! It makes me feel a little dumb that it took so long to figure it out! I'm glad yours is fixed now, too!
- Yseult
Ayleen24
5 Posts
0
July 28th, 2008 15:00
Ninko85
1 Rookie
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62 Posts
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July 28th, 2008 18:00
Hi Ayleen24,
What EXACTLY is yours doing?
Ninko
Ayleen24
5 Posts
0
August 4th, 2008 15:00
The safely remove hardware icon on the lower right hand corner comes on and off by itself. And it make the noise like if i was connecting and disconnecting a USB drive, but i am not doing anything.
Ninko85
1 Rookie
•
62 Posts
0
August 4th, 2008 18:00
Have you managed to catch the device name thats 'connecting' and 'disconnecting'?
Ninko
Ninko85
1 Rookie
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62 Posts
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August 4th, 2008 19:00
Is it totally random when it happens? Have you installed anything recently to when this started or has it done it since you bought it? Also have you tried the solution to this thread?
Ninko