Inspiron 6000 new battery doesn't work

Question

Hello, I've bought a new battery because the old one is exhausted (works only for a short time). The new one seems to be ok (can be loaded, setup-screen says everything is ok). But I can't use it. The PC doesn't start using the battery only or is 'switched off' in case I pull the electric power.   The old battery was a 4800 mAh the new one is a 7200 mAh battery.    Do I have to change any configuration?   Thanks for help Franz-Josef

esquire · Answer

You shouldn't need to change anything.

Log into BIOS and look under Battery Heath and see if what is being reported - whether it recognizes the battery, whether it is charging, etc.

By the way, did you buy the battery from Dell?

ejn63 · Answer

Sounds like the problem was the system board, not the battery.

FranzJosef · Answer

I can't believe that the system board causes the problem. The old battery can be charged and I can use it for ca. 20 minutes still.

I've bougth the battery in ebay. It's not an original Dell battery.

ejn63 · Answer

That's a different situation - if the original battery is recognized but just short-lived, and the new one is not, the new battery is faulty.

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