2 Intern

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28K Posts

August 29th, 2008 18:00

Are you sure that you have the Dell wireless adapter and not the Intel wireless adapter?  Did you recently reinstall Windows on this machine?  If so, did you install the drivers in the correct order (Notebooks System Software and Chipset drivers before even attempting to install other device drivers)?

 

Steve

3 Posts

August 29th, 2008 20:00

-The card has the model on it, DW1450 so I'm sure its a DEll.

-Windows was already on the machine.
-So your guess is uninstall drivers, then reinstall in the order you suggested. There is an Intel mobile chipset driver for a D600, but my guess is that isn't need for the Dell card.

2 Intern

 • 

28K Posts

August 29th, 2008 22:00

The chipset driver is not for the wireless adapter.  It is the driver for the motherboard, and without it, the motherboard cannot detect the devices attached to it, inlcuding the wireless adapter.  Thus, the chipset driver must be present before even attempting to install drivers for the wireless adapter.   If you open Device Manager, are there any devices listed there as problem devices?

 

Steve

3 Posts

September 2nd, 2008 13:00

Yes, there is a network controller without a driver load. I've tried multiple driver version updates without success. So my guess now is that the card is bad. I found a friend with a DW1350 and tried it in my laptop and it was automatically detect and setup for use. Based on the driver download, the driver package is the same for the DW1350 and DW1450 so I know I have the correct driver.
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