Sadly you will find that the Studio models have power management issues. We have two of them and both have the same problem as yours. A friend bought one also and same prob!
One has been restored back to factory config by Dell tech and still a problem. You can try to change the power management scheme (go to control panel) that may help. Usually the Dell people will keep you going in circles until it is too late to return the unit. A word to the wise?
We all also had wireless connection problems. The Dell techs have been very good but they are not the problem.
Hey I have this exact same problem!!! I emailed Dell Support about a day or two after I was convinced that there was a problem. I have included a copy of the symptoms at the bottom if you are interested - they basically told me to call tech support.
So I called tech support and the guy basically took an absolute shotgun approach to solving the problem. We tried changing settings and uninstalled/reinstalled so many drivers. What we ended up doing was downgrading the BIOS to A02. This has reduced the frequency of the problem to about half what it was - but the issue still remains. I originally tried upgrading my BIOS from factory A03 to A04 but that had no effect. I have noticed that the A04 BIOS is no longer on the Drivers and Downloads page.
I want to reformat and rebuild my system to see if I can fix it. The Dell support guy has crippled my system registry with all the driver uninstall/installs. Dell really should be addressing this issue immediately! What kind of notebook do you buy today that can't enter and resume from standby mode properly? Absolutely atrocious! They should issue a recall if the problem isn't resolved.
Such a shame because the machine is otherwise very good. I have the Studio 1537 with 2.53 GHz T9400, 4GB Ram, 320GB HDD, and 1440x990 LED display. I had such a flawless experience with my Inspiron 9300 over the three years I had it since 2005.
Please Dell address this issue vigorously!!!
Normal 0 false false false EN-AU X-NONE X-NONE
Description of problem.
The computer successfully enters "sleep" mode by either selecting "sleep" through the Start Menu or by closing the lid.
The computer is "sleeping" correctly and the power light is pulsing.
When I try to wake the computer (by opening the lid), the power light is fully lit and the media buttons light up but the computer does not turn on!
That is, Windows does not resume! The computer is unresponsive to all keyboard presses or singular presses of the power button.
This happens regardless of whether the power cable is connected or not.
Also, when I attempt to "sleep" the computer by keyboard shortcut (I believe the shortcut is: Fn + F1) nothing happens. Is this the correct shortcut and if it is, why doesn't it work? The other keyboard shortcuts (brightness, keyboard backlight) are all working correctly.
Description of any troubleshooting steps you have taken.
I am able to hold the power button for 5-10 seconds until the computer switches off. Windows then offers to start in safe mode etc. I can select to start in normal mode but the problem will reoccur the next time I attempt to sleep. Note there does not seem to be any problems with a normal shutdown, restart, or hibernate.
just hello and to say i also have studio1537 vista home premium and same problem, but i have others and wondered if anyone else has them?
1. the light for the eject cd/dvd comes on after power up and other media keys don't work until the system tryies to eject a dvd/cd about 3/4 times (although there is no cd/dvd in) then the light goes out and all media keys work. this takes about 10mins.
2. almost everything i do seems to generate an error message, some flash past so quick they are unreadable, others are microsoft.net framework unhandled exception. i am sick of the sight of them.
i have spent numerous hours on phone to dell with some techs good some v bad and thought it was sorted yesterday with update bios and drivers. as soon as i start using machine again error messages, sleep mode and media keys again have probs.
only 1 wk old but its my 2nd studio since sep (1st was 1535 and had its own problems) and i really just want it to work but i'm not sure if its going to.
Hey guys, I just wanted to give you an update to say that I reformatted and rebuilt my Studio today and everything works absolutely fine. I do not seem to have the "does not wake from sleep problem" any longer. I am running the old Rev A02 BIOS.
I recommend that as a last resort I guess. I am still awaiting an updated BIOS from Dell though that unequivocaly addresses and fixes the problem. My machine is running a lot faster now without all of the Dell bloatware.
Upsetting way to start an experience with what is otherwise a very good value system. Shape up Dell!
me and a few others just got these laptops and this issue is driving me atleast quite crazy. I always disable hibernation and sleep because i don't need them and it slows me down.
i am tempted to reload the OS from scratch using my own DVD of Vista to see if that helps. downgrading the BIOS doesn't sound like a good idea.
i hope someone can reply to this that has some luck fixing this issue.
Hi, my flatmate's studio 1537 had similar sleep mode issue. His BIOS is A04.
Symptom: after entering sleep mode, you can see the power light breathing, then hitting power button, we can hear the system HDD and related hardware are working/ waking up. However, the screen is keeping black with nothing.
after upgrading to A05 BIOS, now everything is working fine. Hope this would help someone.
I have had my studio 15 a few months. It already has BIOS A05... install date of 7/30. I just started having this same problem a couple of weeks ago. any suggestions would be appriciated.
Has there been any resolution to this problem??? I know this is old, but I don't see much newer info out there..
My 1537 was fine for 8 months before the dvd drive failed and I sent it off to be "repaired" by dell... It came back and wouldn't power on right out of the box from dell.. I'm running bios A09.. When I start from sleep, everything starts up as it should, but you can listen for the hard drive to spin up and it never does.. I'm thinking maybe they swapped out to a different dvd drive manufacture possibly.. Doesn't make sense..... Dell has been useless about it.. Telling me to send it back... Or to try changing my hard drive settings to have it not sleep..
I HAD exactly the same problem with my wifes Studio 1537 as many of you above and I seem to have resolved it as of two hours ago and a dozen times putting the laptop to sleep by closing the lid and then reopening the lid.
I installed the BIOS A09 update at first and this did NOT work. The laptop went to sleep and when I reopened the lid it came on again, however, I was told Windows had not been shut down correctly and was greeted with the prompt screen 'start windows in Safe Mode, Safe Mode with Network, Windows Normally, etc'. This obviously was no good.
I then read that someone had installed the BIOS A06 update and their 'sleep mode' was working fine.
So I chose to install the BIOS A07 update instead and it works exactly as it should.
Hope this helps some poor soul who's in the same boat as I was before.
I upgraded a Studio 1537 to Win7 and it ran terribly under BIOS A02. I upgraded to A09 which solved most of the issues but if the laptop was in sleep for more than a couple of minutes, it would fail to resume (jumped back to Dell logo and Windows informed me that it failed to shut down successfully). I took a leap of faith and downgraded to the BIOS A07, which so far has appeared to solve this problem.
Thanks to Comrade1971 for suggesting the BIOS downgrade!
ghound
11 Posts
0
November 10th, 2008 03:00
Sadly you will find that the Studio models have power management issues. We have two of them and both have the same problem as yours. A friend bought one also and same prob!
One has been restored back to factory config by Dell tech and still a problem. You can try to change the power management scheme (go to control panel) that may help. Usually the Dell people will keep you going in circles until it is too late to return the unit. A word to the wise?
We all also had wireless connection problems. The Dell techs have been very good but they are not the problem.
M.L
3 Posts
0
November 14th, 2008 14:00
Hey I have this exact same problem!!! I emailed Dell Support about a day or two after I was convinced that there was a problem. I have included a copy of the symptoms at the bottom if you are interested - they basically told me to call tech support.
So I called tech support and the guy basically took an absolute shotgun approach to solving the problem. We tried changing settings and uninstalled/reinstalled so many drivers. What we ended up doing was downgrading the BIOS to A02. This has reduced the frequency of the problem to about half what it was - but the issue still remains. I originally tried upgrading my BIOS from factory A03 to A04 but that had no effect. I have noticed that the A04 BIOS is no longer on the Drivers and Downloads page.
I want to reformat and rebuild my system to see if I can fix it. The Dell support guy has crippled my system registry with all the driver uninstall/installs. Dell really should be addressing this issue immediately! What kind of notebook do you buy today that can't enter and resume from standby mode properly? Absolutely atrocious! They should issue a recall if the problem isn't resolved.
Such a shame because the machine is otherwise very good. I have the Studio 1537 with 2.53 GHz T9400, 4GB Ram, 320GB HDD, and 1440x990 LED display. I had such a flawless experience with my Inspiron 9300 over the three years I had it since 2005.
Please Dell address this issue vigorously!!!
Normal 0 false false false EN-AU X-NONE X-NONE
Description of problem.
The computer successfully enters "sleep" mode by either selecting "sleep" through the Start Menu or by closing the lid.
The computer is "sleeping" correctly and the power light is pulsing.
When I try to wake the computer (by opening the lid), the power light is fully lit and the media buttons light up but the computer does not turn on!
That is, Windows does not resume! The computer is unresponsive to all keyboard presses or singular presses of the power button.
This happens regardless of whether the power cable is connected or not.
Also, when I attempt to "sleep" the computer by keyboard shortcut (I believe the shortcut is: Fn + F1) nothing happens. Is this the correct shortcut and if it is, why doesn't it work? The other keyboard shortcuts (brightness, keyboard backlight) are all working correctly.
Description of any troubleshooting steps you have taken.
I am able to hold the power button for 5-10 seconds until the computer switches off. Windows then offers to start in safe mode etc. I can select to start in normal mode but the problem will reoccur the next time I attempt to sleep. Note there does not seem to be any problems with a normal shutdown, restart, or hibernate.
simonscowl
1 Rookie
•
78 Posts
0
November 14th, 2008 20:00
just hello and to say i also have studio1537 vista home premium and same problem, but i have others and wondered if anyone else has them?
1. the light for the eject cd/dvd comes on after power up and other media keys don't work until the system tryies to eject a dvd/cd about 3/4 times (although there is no cd/dvd in) then the light goes out and all media keys work. this takes about 10mins.
2. almost everything i do seems to generate an error message, some flash past so quick they are unreadable, others are microsoft.net framework unhandled exception. i am sick of the sight of them.
i have spent numerous hours on phone to dell with some techs good some v bad and thought it was sorted yesterday with update bios and drivers. as soon as i start using machine again error messages, sleep mode and media keys again have probs.
only 1 wk old but its my 2nd studio since sep (1st was 1535 and had its own problems) and i really just want it to work but i'm not sure if its going to.
M.L
3 Posts
0
November 15th, 2008 00:00
Hey guys, I just wanted to give you an update to say that I reformatted and rebuilt my Studio today and everything works absolutely fine. I do not seem to have the "does not wake from sleep problem" any longer. I am running the old Rev A02 BIOS.
I recommend that as a last resort I guess. I am still awaiting an updated BIOS from Dell though that unequivocaly addresses and fixes the problem. My machine is running a lot faster now without all of the Dell bloatware.
Upsetting way to start an experience with what is otherwise a very good value system. Shape up Dell!
bennordlander
1 Message
0
November 16th, 2008 19:00
me and a few others just got these laptops and this issue is driving me atleast quite crazy. I always disable hibernation and sleep because i don't need them and it slows me down.
i am tempted to reload the OS from scratch using my own DVD of Vista to see if that helps. downgrading the BIOS doesn't sound like a good idea.
i hope someone can reply to this that has some luck fixing this issue.
M.L
3 Posts
0
November 17th, 2008 02:00
Hey guys - you might want to check out the new A05 BIOS on the drivers and downloads page. I hope it helps.
vvspy
133 Posts
0
December 13th, 2008 03:00
Hi, my flatmate's studio 1537 had similar sleep mode issue. His BIOS is A04.
Symptom: after entering sleep mode, you can see the power light breathing, then hitting power button, we can hear the system HDD and related hardware are working/ waking up. However, the screen is keeping black with nothing.
after upgrading to A05 BIOS, now everything is working fine. Hope this would help someone.
vvspy
133 Posts
0
December 13th, 2008 03:00
upgrading BIOS to A05, it may solve the problem. My flatmate's studio has similar sympton, and it is cured by A05 BIOS.
brogene
16 Posts
0
December 19th, 2008 17:00
I have had my studio 15 a few months. It already has BIOS A05... install date of 7/30. I just started having this same problem a couple of weeks ago. any suggestions would be appriciated.
Thanks
SmoothSL
41 Posts
0
February 22nd, 2010 19:00
Has there been any resolution to this problem??? I know this is old, but I don't see much newer info out there..
My 1537 was fine for 8 months before the dvd drive failed and I sent it off to be "repaired" by dell... It came back and wouldn't power on right out of the box from dell.. I'm running bios A09.. When I start from sleep, everything starts up as it should, but you can listen for the hard drive to spin up and it never does.. I'm thinking maybe they swapped out to a different dvd drive manufacture possibly.. Doesn't make sense..... Dell has been useless about it.. Telling me to send it back... Or to try changing my hard drive settings to have it not sleep..
Comrade1971
1 Message
0
March 3rd, 2010 05:00
I HAD exactly the same problem with my wifes Studio 1537 as many of you above and I seem to have resolved it as of two hours ago and a dozen times putting the laptop to sleep by closing the lid and then reopening the lid.
I installed the BIOS A09 update at first and this did NOT work. The laptop went to sleep and when I reopened the lid it came on again, however, I was told Windows had not been shut down correctly and was greeted with the prompt screen 'start windows in Safe Mode, Safe Mode with Network, Windows Normally, etc'. This obviously was no good.
I then read that someone had installed the BIOS A06 update and their 'sleep mode' was working fine.
So I chose to install the BIOS A07 update instead and it works exactly as it should.
Hope this helps some poor soul who's in the same boat as I was before.
nitrous9200
2 Posts
1
December 5th, 2010 15:00
I upgraded a Studio 1537 to Win7 and it ran terribly under BIOS A02. I upgraded to A09 which solved most of the issues but if the laptop was in sleep for more than a couple of minutes, it would fail to resume (jumped back to Dell logo and Windows informed me that it failed to shut down successfully). I took a leap of faith and downgraded to the BIOS A07, which so far has appeared to solve this problem.
Thanks to Comrade1971 for suggesting the BIOS downgrade!