wow that sounds hardcore. I bought a m1330 a few months ago (probably before august) and it hasn't failed yet. the only game I ever played on it was Flight Simulator 2004 and it was able to run the game for 5-6 hours at a time. Much to my satisfaction, neither my macbook pro and m1330, both of which has the faulty 8 serious GPUs, have failed yet. God knows why. I wouldn't be surprised if they fail but I believe that I will return them if I am given a chance. I have spent a lot of money on Dell products and Dell should take these back and either replace them with better and reliable video cards or refund our money. Why should we suffer for the manufacturer's fault?
I wonder why my 1330 doesn't run the fan all of the time and why it's never gotten hot? Is this a manufacturing flaw affecting not all, or only certain runs of the chips, or a design flaw effecting all 8 series gpus? I have another laptop with an 8 series sli, and it's been great for 6 months now. It doesn't get hot or do anything unusual, either. I mean, if they run for 2 years, that's great! Who uses a laptop for more than 2 years, anyway?
To be fair to Dell, if you have a gpu that is designed for that particular laptop motherboard, you can't just go put in a 9600m or an ATI card in there and call it a day since there is going to be pins/interface differences. The only thing they can do is to replace laptop or parts. If you must blame somebody, it's nVidia's fault since they had known of the issue and decided to sell the faulty parts to Dell and other major manufacturers anyway. Also, not everybody is encountering this issue yet. I have a 8600m GT for the Inspiron 1720 and haven't any issue yet. I know another with a m1330/8400m and no issue so far. While I do game with my Inspiron, the m1330 is just an internet/word processor machine.
There is a problem with the XPS Dell M1330. I'm currently on my 3rd motherboard in 18 months!! The problem is not the graphics card but insufficient cooling for the graphics card.
I won't be fixing mine since I just took out an extended 2 year warranty. Not something I have done for any other product but the M1330 is just so bad, it is economically sound if Dell won't recall/replace them.
When you post to this forum, just click "Select Tags" at the bottom of your post and you will find a LOT of tags stating variations of XPS M1330 and GeForce 8400.
I have two other laptops by Asus and Acer both over 5 years old and they still work as they did when purchased.
If you had an ASUS, Acer, HP, Apple, etc. with the same nVidia chip, you'd be saying the same. The problem is with the video chip, not the notebook. ALL systems that shipped with these GPUs are unreliable.
Thanks for your swift response. Do you have suggestions on a positive way for me to proceed then? Is there a class action against nVidia for instance? Or can Dell do their part to save themselves money and solve this issue rather than put a band aid on it?
That is very true but customer support with those companies has been a lot more proactive.
For example, Asus replaced the 8400 motherboards (W7S) with 9300M motherboards (W7Sg) at the first sign of a fault with the laptops. Dell just keep sending out an engineer and fit the same crap as they just took out, knowing that they will be back in 6 months time to fit another piece of crap, until the warranty runs out then unlucky, you are left with a brick which is not cost effective to fix!
I look forward to your response or possibly even a solution.
The only solution to the problem is to replace the nVidia board with the Intel-video version, which is reliable.
There are actions pending against nVidia, but as with all of these, the lawyers will get millions and consumers will get $10 coupons toward their next system purchase. That entire system is riddled with anti-consumer corruption.
If things get ugly for nVidia, my prediction: it'll sell itself to Intel, which won't take on nVidia's obligations (debts) and consumers will be left in the lurch entirely.
ArmandStanger
49 Posts
0
November 28th, 2008 02:00
wow that sounds hardcore. I bought a m1330 a few months ago (probably before august) and it hasn't failed yet. the only game I ever played on it was Flight Simulator 2004 and it was able to run the game for 5-6 hours at a time. Much to my satisfaction, neither my macbook pro and m1330, both of which has the faulty 8 serious GPUs, have failed yet. God knows why. I wouldn't be surprised if they fail but I believe that I will return them if I am given a chance. I have spent a lot of money on Dell products and Dell should take these back and either replace them with better and reliable video cards or refund our money. Why should we suffer for the manufacturer's fault?
SpeakerGeek
39 Posts
0
November 29th, 2008 19:00
I wonder why my 1330 doesn't run the fan all of the time and why it's never gotten hot? Is this a manufacturing flaw affecting not all, or only certain runs of the chips, or a design flaw effecting all 8 series gpus? I have another laptop with an 8 series sli, and it's been great for 6 months now. It doesn't get hot or do anything unusual, either. I mean, if they run for 2 years, that's great! Who uses a laptop for more than 2 years, anyway?
F14DUDE
16 Posts
0
December 3rd, 2008 14:00
To be fair to Dell, if you have a gpu that is designed for that particular laptop motherboard, you can't just go put in a 9600m or an ATI card in there and call it a day since there is going to be pins/interface differences. The only thing they can do is to replace laptop or parts. If you must blame somebody, it's nVidia's fault since they had known of the issue and decided to sell the faulty parts to Dell and other major manufacturers anyway. Also, not everybody is encountering this issue yet. I have a 8600m GT for the Inspiron 1720 and haven't any issue yet. I know another with a m1330/8400m and no issue so far. While I do game with my Inspiron, the m1330 is just an internet/word processor machine.
Torment1971
3 Posts
0
August 26th, 2010 03:00
There is a problem with the XPS Dell M1330. I'm currently on my 3rd motherboard in 18 months!! The problem is not the graphics card but insufficient cooling for the graphics card.
http://gdgt.com/discuss/copper-mod-for-overheating-m1330-overheating-9e/
I won't be fixing mine since I just took out an extended 2 year warranty. Not something I have done for any other product but the M1330 is just so bad, it is economically sound if Dell won't recall/replace them.
When you post to this forum, just click "Select Tags" at the bottom of your post and you will find a LOT of tags stating variations of XPS M1330 and GeForce 8400.
I have two other laptops by Asus and Acer both over 5 years old and they still work as they did when purchased.
This is the last Dell machine I ever buy!
ejn63
9 Legend
•
87.5K Posts
0
August 26th, 2010 04:00
If you had an ASUS, Acer, HP, Apple, etc. with the same nVidia chip, you'd be saying the same. The problem is with the video chip, not the notebook. ALL systems that shipped with these GPUs are unreliable.
Torment1971
3 Posts
0
August 26th, 2010 06:00
Thanks for your swift response. Do you have suggestions on a positive way for me to proceed then? Is there a class action against nVidia for instance? Or can Dell do their part to save themselves money and solve this issue rather than put a band aid on it?
Torment1971
3 Posts
0
August 26th, 2010 06:00
That is very true but customer support with those companies has been a lot more proactive.
For example, Asus replaced the 8400 motherboards (W7S) with 9300M motherboards (W7Sg) at the first sign of a fault with the laptops. Dell just keep sending out an engineer and fit the same crap as they just took out, knowing that they will be back in 6 months time to fit another piece of crap, until the warranty runs out then unlucky, you are left with a brick which is not cost effective to fix!
I look forward to your response or possibly even a solution.
ejn63
9 Legend
•
87.5K Posts
0
August 26th, 2010 06:00
Some companies - Sony among them - did nothing.
And the 9300 chip hasn't been spectacularly reliable, either - basically, all of the nVidia 7000-9000 series chips are failure prone.
ejn63
9 Legend
•
87.5K Posts
0
August 26th, 2010 20:00
The only solution to the problem is to replace the nVidia board with the Intel-video version, which is reliable.
There are actions pending against nVidia, but as with all of these, the lawyers will get millions and consumers will get $10 coupons toward their next system purchase. That entire system is riddled with anti-consumer corruption.
If things get ugly for nVidia, my prediction: it'll sell itself to Intel, which won't take on nVidia's obligations (debts) and consumers will be left in the lurch entirely.
AlbertoConti
3 Posts
0
September 19th, 2010 13:00
- 1) Acknowledged there is a big flaw and have extended the warranty by 12 months (this is good BUT...)
I did not know they did this, I never got any notice about this...
Running in the same problem now, clearly out of warranty. Will replace the motherboard work? If so, where can I get one?
Thanks
-A
ejn63
9 Legend
•
87.5K Posts
0
September 19th, 2010 16:00
The Intel version is here:
http://www.parts-people.com/index.php?action=item&id=7577
Note the note about the heatsink change if you have the "timebomb" (nVIdia) board now.
Gans117
1 Message
0
June 3rd, 2014 11:00
Я являюсь владельцем модели
Dell XPS M1330 PP25L
с неисправным видеочипом
Nvidia G86-630-A2