4 Operator

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20.1K Posts

April 16th, 2009 15:00

You need to disable Auto Reboot by following the directions HERE.  That will give you time to do some diagnostics to figure out what the problem might be--bad software, hardware or drivers, damaged system files, etc. Check the System Event Viewer for clues. You can boot to your xp disk and try a repair if you find it's a system files problem.

April 16th, 2009 16:00

Thanks for the reply Mary, I will attempt to do what you said, although I would have no idea how to figure out what the problem was, the only thing i can think is that right before i shut it down last when it was working i downloaded a few songs off of limewire and transfered them to itunes.

9 Legend

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87.5K Posts

April 16th, 2009 16:00

Rapid reboots are often a symptom of a failed hard drive - press F12 at load time, and boot to the Dell diagnostics and run an extended test.

 

April 16th, 2009 17:00

I ran the diagnostics test and it came up with this message..    error code 200-0142..... masg unit-0..status byte=79... Any thoughs on this??

9 Legend

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87.5K Posts

April 16th, 2009 18:00

Yep, the drive is faulty -replace it with a new one and reload everything.

 

April 17th, 2009 16:00

will do, can i reload the driver from the driver disk that came with the system, or am i gonna have to back up everything and completely reinstall

9 Legend

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87.5K Posts

April 17th, 2009 16:00

The new drive will come completely blank, so you'll need to reload everything. If you don't have a backup of the data on the drive, buy a 2.5" SATA USB 2.0 drive case, mount the faulty drive in it and attach it to a working system to see what you can read.

 

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