Webcam Not working "Please plug in a supported webcam"

I had a similar problem with my Dell Inspiron N7010. Dell Webcam Central indicated 'No Supported Webcam', 'Please plug in a supported device'. Skype indicated it couldn't start Integrated Webcam. Device Manager indicated Integrated Webcan was working correctly, as did Dell Support Center-PC Doctor. I uninstalled/reinstalled both the Integrated Webcam driver and Dell Webcam Central program, but it didn't help. Your solution worked for me! Many thanks.

This post was in response to Post by faithinit replied onFri, Feb 3 2012 1:29 PM

I've tried everything that has been discussed on this forum.  Nothing works,  My wife laughs because I wanted a Dell and she got a Sony and an Apple and both are working fine.  Pass it around, Dell does not support it's products. This same problem has been going on for 3-4 years. 

Chief Leaf,

Can you please answer these questions...

• Did you recently install/reinstall the operating system? If yes, did you install the drivers i the correct order? How to Download and Install Drivers in the Correct Order

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

Also try running the Webcam Diagnostics

Did the webcam show in the symptom tree?

Any error messages?

Is the computer under warranty?

Rick

Rick,

In October I was in Nashville militarily and sent a video back to my students for support.  That was the last time the webcam worked.  I have been trying for months now.  I have not recently installed the operating system, it's the same as when I got it.  I ran web cam diagnostics that last time that we talked.  It does not detect the device.  Yesterday, I spent hours trying every option listed on every forum.  It comes down to the fact that no webcam is detected.  In no check or area on the computer does it show a webcam.  I have done the trouble shooting, safe mode start up, loaded and reloaded drivers, webcam, and checked drivers for condition.  Nothing! 

I feel like I've been duped by the company.  There are literally hundreds of folks out there with the same problem.  I have read most of them.

Chief Leaf

Chief Leaf,

Since the webcam does not show in the symptom tree, that means the webcam has become detached from the motherboard, probably near the webcam.

I will see if I can get someone to help you, since this happened just outside the warranty.

Rick

Chief Leaf

Please shoot me a private message, just click on the link in my signature.  In the message please include your name and the service tag of the system.  With that info I can check the history of the system and the warranty status, and research possible service options.  I do have limited authority in creating services out of warranty,  but if you have reported the problem with the webcam to tech support before the warranty expired I will be able to help.

TB

Well i bought a Dell laptop Inspiron and webcam was working on it fine. However it has stopped  working now and it keeps saying "Please plug in a supported webcam" The webcam is also built into the dell laptop.

cijuchacko,

Never got it working.  Out of warranty now.  Probably won't ever buy a dell again.

Pls help

I have check it is under warranty and whenever i am restart Laptop it is showing webcam icon in my computer and after 1 or 2 minute it is showing some error like no USB recognized so request you to pls help me i am facing this issue last couple of days..

If your laptop is not under warranty, download the driver for "HP Basic Starter Camera". It should work. (my laptop's webcam worked!)

Oh my god...

It works... when I read the post.. I thought ppl are kidding...

but webcam is now working after the close open motion....

hilarious... Wake up dell- You should advice all your service centre to do a free fix when a customer comes with this complaint