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February 23rd, 2009 02:00

Thanks for NO responses to my problem

Last week I posted my first problem to this "support forum" entitled " Display Driver Stops Responding"   :emotion-6:

and to date have received NO replies, responses. Seems to me, this forum is about comparable to Dell Support. Useless.

I am disgusted. If a DELL forum won't help me, where am I to go?

Thanks for nothing. I have been on many forums and have NEVER not had at least an attempt to answer my problems.

February 23rd, 2009 03:00

Try updating the Video driver, you can get it from the support.dell.com site by entering your service tag after selecting Drivers and Downloads

4.6K Posts

February 23rd, 2009 04:00

 

... to date have received NO replies, responses. Seems to me, this forum is about comparable to Dell Support. Useless.

I am disgusted. If a DELL forum won't help me, where am I to go?

Thanks for nothing. I have been on many forums and have NEVER not had at least an attempt to answer my problems.

 

 

With an attitude like that, you'll be very lucky to get any (more) either :emotion-55:  :emotion-43:

And posting the same thing in different forum sections isn't going to help your cause any!

 

These are the 'community' forums - not official "support forums" - as you seem to think they are.

For that reason, nobody on here is obliged ro reply!

 

Official Dell reps occasionally show face, if/when they find the time to do so, from their usual support activities.

But you shouldn't expect them to respond.

 

There could be a number of reasons why you don't get replies to your questions - i.e. because nobody who's logged in knows the answer, or because those who might be able to offer suggestions, haven't seen the thread.

Bare in mind, there are hundreds of threads, and literally thousands of posts on the forums every day, so it's inevitable that some threads won't be seen by those who could help.

 

So chill out, and don't have such high expectations of the [community] forums.

There are other support options you can pursue, if your questions aren;t answered on here.

1.1K Posts

February 23rd, 2009 04:00

As stated, there are many reasons this happens.  Or at least that's what many think.

I have heard you need to update drivers, then I heard you need to rollback drivers, then I have read that you need to disable Windows Aero when launching a game that causes this, then I have heard that you need to reinstall windows, then I read that your video card is failing....so pick one and see if you can figure it out.

Also, FYI...had you just done a search first, you would have found hundreds of posts about it, stating exactly what I just said and then you wouldn't have needed to post to find an answer.

 

Community Manager

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54.3K Posts

February 23rd, 2009 05:00

lynx55,

I found your original Vostro Desktop message on the "New To the Community" board. What video card is installed in that Vostro 220 desktop with Vista Home?

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