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XPS-400 Motherboard Trouble
Son's XPS 400, 2 years old, Blue screen with 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED. Lot of dirt and dust inside, CPU fan noisy. Cleaned everything, ran Memory diagostic, DIMM 1 failed tests. Swapped memory sticks, reran test, DIMM 1 still failed. I conclude MB is toast. Correct?
Seems new MB costs as much as a new computer. Can I put memory in DIMM 3 & 4 only? Is there some other way to use the existing MB? Alternatively what would be worth re-using if anything, or is buying a new computer the best option?
shesagordie
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February 12th, 2009 13:00
Russell25
Yes, you should be able to install the memory in DIMM 3 & 4 and the system will still work.
Bev.
Russell25
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February 12th, 2009 14:00
BTW, does DELL offer trade for refurbished Motherboards?
Russell25
12 Posts
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February 12th, 2009 14:00
I installed the memory in DIMM 3 & 4, ran memory diagnostic, got errors for DIMM 3 no matter which stick was installed. Put one stick in DIMM 4, ran diagnostic, passed green on all tests. I am now running the machine with one stick in DIMM 4.
What would this indicate? Both DIMM 1 & 3 evidently have issues? What is common element on motherboard whose failure would impact DIMM 1 and 3 but not 2 & 4?
shesagordie
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February 12th, 2009 16:00
Russell25
Sorry, Dell does not accept trades, for a replacement motherboard, try calling Dell Spare Parts HERE.
Note: Dell replacement parts are marked 'Refurbished' and have only a 90 day warranty.
Bev.