Unsolved
This post is more than 5 years old
322 Posts
0
4006
Windows Explorer crashes excessively
Hello,
I posted a couple of months back that IE7 and Windows Explorer were constantly crashing. These events first began with the installation of IE8. I have since uninstalled IE8, reset everything in IE7 and enabled only those items which are absolutely necessary. This took care of IE7. However, I continue to experience problems with Windows Explorer.
When Windows Explorer crashes, icons in the system tray also disappears. According to Event Viewer each instance is the fault of ntdl.dll.
| Explorer.EXE |
| 6.0.6001.18164 |
| 4907e242 |
| ntdll.dll |
| 6.0.6001.18000 |
| 4791a7a6 |
| c000071c |
| 00089825 |
| 8b0 |
| 01c9eae779134fbd |
I have attempted a restore to pre IE8, unfortunately I deleted all restore points older than a month. I can access Window Explorer for a very short time after I boot up the computer. However, after that period, it begins to crash again until I close and boot up the computer again.
I Googled for information and found this problem appear to occur with only computers with AMD processors, which I have. However, I could not find a solution to this problem. Also I have not installed SP2 for fear it may cause this problem to worsen.
Any assistance will be greatly appreciated.
Thank you.
Nissi1
Vista, SP1
Dave576
170 Posts
0
June 12th, 2009 00:00
Nissi1,
I have an Intel processor and my Windows explorer was crashing on a daily basis, no loss of icons.
After installation of SP2 no more crashes of explorer.
Might be worth trying.
Dave
Nissi1
322 Posts
0
June 12th, 2009 18:00
Hello Dave,
Installing SP2 may be worth a try. I will try it on a day when I have the time to install and uninstall it through the Restore process, in the event it causes further problems.:emotion-1: Lately I have become somewhat apprehensive when it comes to installing updates.
Thank you for your reply and suggestion.
Nissi1