Dell 962 All In One - Scanner Not Working

Question

I have a 962 networked with a wireless adapter. The print, copy and fax features work, yet the scanner does not. I select 'Scan' and it fills the application list, however when I press start nothing happens. I have followed steps on a previous forum post in order to completely uninstall and reinstall the software, and I am having the same issue. Can anyone help!?!   Thanks,   Andrew

PudgyOne · Answer

Andrew,   Are you using a Dell Wireless Printer Adapter 3300 or a different print server?   Make and model of your computer(s) and operating system(s), please.     Rick

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