Inspiron 1525. Cannot install Vista on new hard disk Error code 0x80070002

Question

I am trying to rebuild an Inspiron 1525 with a new 250GB hard disk. The disk is seen by the BIOS but when i try to reinstall Vista I get an error mesages saying that files cannot be installed. The full message is 'Windows cannot install required files. The file does not exist. Make sure al files required for installation are available and resart the installation. error code 0x80070002 I am not using a Dell reinstallation disk but a generic OEM version. Thanks

cjmservices · Answer

Surely someone else has come across this problem

ejn63 · Answer

The two first things would be to check for a damaged disc or a faulty CD/DVD drive.

cjmservices · Answer

I let the job run yesterday for hours. The file copy part seemed to go OK but the expanding files section took forever.

I ended the job after 5 hours when the expanding section had got to 85%

This certainly didn't seem normal

ejn63 · Answer

Run a diagnostic on the RAM and the hard drive.

cjmservices · Answer

The hard disk is brand new. Memory came with the laptop. As I don't have the original disks can I download the diag files from the Dell web site?

ejn63 · Answer

You can download them but you'll need to produce a bootable CD to use them with.

cjmservices · Answer

I took out one of the strips of memory last night and Vista installed albeit slowly. After the install i put the memory back into the laptop and it booted up fine.

Spent the rest of the night installing drivers and updates.

Haven't tried to run any applications yet

Locked Topics – Laptops General

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