Help with Two Issues...

Question

First, I seem to have a couple of corrupt files and I don't know what to do about fixing them...my NAVW32.EXE file is messed up for one. Second issue is I can't find the disk for Norton Utilities and I can't get downloads of the updates from the internet without the disk and I can't even seem to scan my harddrive for viruses without the disk. Can you please help? Thanks!

Charger_1 · Answer

I can't help you any, but I had these SAME EXACT symptoms here while back, and I just went ahead because people said I had "Virus Like Symptoms".

You can go here: http://housecall.antivirus.com and run a free virus scan, but when I had those symptoms, I couldn't get it to download the software to run the scan.

Please, If you find out what the problem is, send me an email.
Thanks
Charger

Every man's dream machine...
Gone down the drain...

Need some help? How am I doing?
Send Me An Email!

Take a look at my site! CLICK HERE!!

<><><><><><><><>
Dell Dimension V350
Pentium II @ 350mhz
128mb RAM
8.5gig Maxtor HDD
ATI Rage Pro Turbo Video
Yamaha DS-XG Sound
Windows 98 Second Edition
Dell D1028L 17" Monitor
<><><><><><><><><>

whole9yard · Answer

did you try to uninstall nortons and reload it? I had a not so good time before when I uninstalled nortons, and what I had to do was manualy uninstall it. I didn't trust the norton's tool they have to remove everything about nortons. It's not hard to due and it's step by step instuctions and yes you have to go into your reg to get it all. Due to you don't know where the problem is but it has to nortons. But if not all you have to do is reload it and your no worst for wear. Just goto nortons site and print out the directions

Denny Denham · Answer

The navw32.exe file is a part of Norton AntiVirus. If it is corrupted that is probably the reason you are unable to download the virus signatures. Your option is to reinstall Norton utilities, but if you don't have the CD for the application, you will have to purchase a replacement.

Are you a new computer owner, or simply new to Delltalk? You may find some helpful information on how best to use this forum here.
Want to make a hyperlink in your post, want to add a graphic or sound file, need to troubleshoot a non-working Java applet, want to build an attractive signature? These capabilities can be yours if you visit Denny's DellT@lk Tutorials.
For help in deciding what can be eliminated from your Startup list, take a look here.
Want to get rid of Network Neighborhood, change your Registered Owner name? Check out the little utilities at Delltalk Tweekz.
Ready to sign up for Web server space? Want to learn FTP? Visit Web Presence for Beginners.
For new users (or veterans who would like to help a new user), a number of basic Windows tasks are illustrated in Denny's Tutorial Viewlets.

Note: I do not answer Instant Messages but I do answer email.

malz · Answer

I doubt you have it, but here's a link to the WORM_KLEZ.G virus. It's known to target the Executable file in Antivirus programs.

http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=WORM_KLEZ.G

-Willy

Dimension 4100
40GB Quantum Fireball 7200rpm HD (Master)
40GB Maxtor 7200rpm HD (Slave)
M781 16" Viewable, .26dp Monitor
Windows XP Professional
BIOS A10
Pentium III - 933mhz
512MB SDRAM
GeForce2 MX/4X 32MB
24x CD/DVD-ROM
32/10/24 VeloCD TDK CD-RW
Sound Blaster Live! 5.5

Locked Topics – Desktops General

Was this post helpful?