GB 78,

Since you did not mention taht yo have a Dell computer (Model number not included) and you have Vista(32-bit or 64-bit), I would first make sure the printer is installed correctly. Instructions can be found at...

944 All-In-One Printer owners thread (W7)

Let me know what happens.

Rick

Hello,

In case you don't have a copy of the 944 manual, HERE is the owners manual. Look starting page 77.

I don't have your model, but my all in one will never work with the system unless the software is installed before the USB cable is connected.