I looked at the SB Xfi MB software on one Dell model and it listed it was compatible with both Vista 32 and 64 bit.
If you have a model that Dell is NOT supporting 64 bit in, that may be the problem as the SB Xfi MB software specifically for that model may not be 64 bit compatible, but you MAY be able to use the Xfi MB application from a different model.
MY Model is Studio XPS 1340 and its very much listed. it was working perfectly fine with Windows Vista 32 Bit. i upgraded my system to windows 7 64 Bit.
i am using the current sound drivers provided by dell.. then i used the patch provided by dell for windows vista 64 and 32.
X-Fi Software gets installed. but when i open it it says "No sound driver found'
You say you are using the PATCH? Is that the one from the Drivers and Download page? If you answer yes then I know the problem. That is only a patch and not the full program. You should have a CD labeled Creative Soundblaster X-Fi MB that you need to install from, then once that is installed you can install the patch. So the correct order to get your sound done is:
1) Install sound driver, 2) Install Soundblaster from CD in Vista compatability mode, 3) Install the patch.
If you do not have the CD then you need to call Dell and have then send it to you. I had a heck of a time getting it sent to me for my 1555, I had to have the rep remote into my laptop to see what I was even talking about since the invoice does not say Soundblaster X-Fi, instead it shows this software as:
P684M
Module, Software, Creative PANZER, 1.0, Factory Install, It took me 1.5 hours on the phone before he would finally send it to me and when I got it the next day that invoice also showed it the same way but the CD was in fact the X-Fi MB software with the key. And yes you have to have the key or it will not work.
i am having the CD from day 1 itself... and the install process u guys are saying me is all done...
my installation is sucessfull..but when i start the creative console launcher , there i get the mentioned error message.
one more thing. the patch which was released by dell was for this error message only on vista for IDT sound drivers.
I am completely agree that dell support s*************. If they are selling the same software with windows 7 , they are not ready to tell u how it is working on windows 7 with dell same dell drivers.
They keep saying me that sound blaster x-fi mb is not compatible with windows 7 and upon asking that how is dell selling the same with new windows 7 os..there is no answer from them.
dcgtls
2 Intern
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940 Posts
0
November 23rd, 2009 20:00
You need to right click on the setup file on the CD and run it in Vista compatability and it should work.
swagatsourav
10 Posts
0
November 23rd, 2009 21:00
That's already been tried out...but the path which dell provides for the sound blaster... just starts and then exits out...
upon more troubleshooting with the comparability wizard, it says application incompatiable
dcgtls
2 Intern
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940 Posts
0
November 24th, 2009 01:00
Did you install the sound driver first? The soundblaster software will not install unless you have already installed the sound driver.
fireberd
9 Legend
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33.4K Posts
0
November 24th, 2009 03:00
What model PC do you have?
I looked at the SB Xfi MB software on one Dell model and it listed it was compatible with both Vista 32 and 64 bit.
If you have a model that Dell is NOT supporting 64 bit in, that may be the problem as the SB Xfi MB software specifically for that model may not be 64 bit compatible, but you MAY be able to use the Xfi MB application from a different model.
swagatsourav
10 Posts
0
November 24th, 2009 10:00
MY Model is Studio XPS 1340 and its very much listed. it was working perfectly fine with Windows Vista 32 Bit. i upgraded my system to windows 7 64 Bit.
i am using the current sound drivers provided by dell.. then i used the patch provided by dell for windows vista 64 and 32.
X-Fi Software gets installed. but when i open it it says "No sound driver found'
dcgtls
2 Intern
•
940 Posts
0
November 24th, 2009 11:00
You say you are using the PATCH? Is that the one from the Drivers and Download page? If you answer yes then I know the problem. That is only a patch and not the full program. You should have a CD labeled Creative Soundblaster X-Fi MB that you need to install from, then once that is installed you can install the patch. So the correct order to get your sound done is:
1) Install sound driver, 2) Install Soundblaster from CD in Vista compatability mode, 3) Install the patch.
If you do not have the CD then you need to call Dell and have then send it to you. I had a heck of a time getting it sent to me for my 1555, I had to have the rep remote into my laptop to see what I was even talking about since the invoice does not say Soundblaster X-Fi, instead it shows this software as:
swagatsourav
10 Posts
0
November 24th, 2009 20:00
Guys...
i am having the CD from day 1 itself... and the install process u guys are saying me is all done...
my installation is sucessfull..but when i start the creative console launcher , there i get the mentioned error message.
one more thing. the patch which was released by dell was for this error message only on vista for IDT sound drivers.
I am completely agree that dell support s*************. If they are selling the same software with windows 7 , they are not ready to tell u how it is working on windows 7 with dell same dell drivers.
They keep saying me that sound blaster x-fi mb is not compatible with windows 7 and upon asking that how is dell selling the same with new windows 7 os..there is no answer from them.
swagatsourav
10 Posts
0
November 24th, 2009 22:00
Hi all
i had finally made the stuff to work.
i will tell u the exact process.
on windows 7 64 bit. the program files location for 64 bit apps and 32 bit apps is different.
C:\Program Files (x86)----------- for 32 bit
C:\Program Files -------------- for 64 bit
Now if u install the creative x-fi , it gets installed in 32 bit folder and the path tries to search the file in normal C:\Program Files folder.
i forced the apps to install in 64 bit folder and then applied the path and it WORKED PERFECTLY FINE.
venuadepu
1 Message
0
July 31st, 2010 01:00
Yes..... now its installed and working perfectly as x64 version.
I have changed the installation path from "Program Files(x86)" to "Program Files"
now it is able to identify my sound card and working fine.
Jim Coates
4 Operator
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13.6K Posts
0
July 31st, 2010 05:00
Thanks for posting the confirmation of swagatsourav's solution.