June 22nd, 2010 19:00

Try to see if your Disc will work on another computer. If it does the problem lies with your DVD drive. Your options are to try to reseat the DVD drive like so: how to remove DVD drive for Inspiron 6400, if that still does not work you may need to have your DVD drive replaced as well, or just get an external  usb DVD drive. 

Also test if you can boot using the "Drivers and Utilities Disc" if it does, that means the Drive works fine and the disc needs to be replaced.

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