The refresh rate is at 65Hz. The brightness is very low, but when I increase it the shadow only changes it colour from red to blue. The monitor has no contrast option. So is it an electrical defect?I have read that other people have the same issue. So is it an series production errors?
DELL-Chris M
Community Manager
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May 10th, 2010 13:00
Have you replicated the issue on multiple PCs? If yes, your only option is to get it replaced while under warranty.
JoeNeuner
6 Posts
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May 10th, 2010 13:00
Yes I have tested 2 pc's. The problem only appears by using dvi. With vga there is no problem.
DELL-Chris M
Community Manager
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56.9K Posts
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May 10th, 2010 13:00
Try testing another DVI cable. Is it under warranty?
JoeNeuner
6 Posts
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May 10th, 2010 13:00
With another DVI cable there is the same issue. There is no warranty anymore. What causes this problem?
DELL-Chris M
Community Manager
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56.9K Posts
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May 11th, 2010 06:00
That is hard to say. See this.
JoeNeuner
6 Posts
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May 11th, 2010 08:00
The refresh rate is at 65Hz. The brightness is very low, but when I increase it the shadow only changes it colour from red to blue. The monitor has no contrast option. So is it an electrical defect?I have read that other people have the same issue. So is it an series production errors?
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 12th, 2010 07:00
No, there were 1000s that do not have the issue.
JoeNeuner
6 Posts
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May 12th, 2010 08:00
But there are few with this problem.Is this right? Do you have an idea what causes the problem in my case?
DELL-Chris M
Community Manager
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56.9K Posts
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May 12th, 2010 08:00
I do not...
JoeNeuner
6 Posts
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May 25th, 2010 14:00
Hi,
today I get a second 2407Wfp A04. And it also have ghosting problems. But with this the ghosting is green with the lowest backlight level.
DELL-Chris M
Community Manager
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56.9K Posts
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May 25th, 2010 16:00
Did I send you this? Another user said, "I dropped my colors to 90 and do not see the ghosting anymore.".