I think we do have slightly different issues but clearly closely related. In my case I am using a single monitor on DVI 1 of the E-Port - with A07 the laptop just will not find the monitor on DVI 1. Doesn't matter if I disconnect-reconnect, dock-undock, use windows to try to set it or use nVidia to set it the monitor on DVI 1just will not show up - perhaps this issue is the root cause of your issue?
Either way very disaapointing that an "Urgent" driver update supposedly "to improve the reliability and availability of your Dell system" actually does precisely the opposite.
Apart from this (and so far not finding a clear simple way to disable Intel AMT) I've been quite happy with the E6410 so far. Yes, I'm wondering if I made an error specing the nVidia option now though.
I have reported this to Dell and they confirmed the issue. We are using 2x monitors on the port rep, 1 on the DP 1 , one on the DVI port.
A06 (A05?) was even worse, I got blue screens of death on it.
A04 has some issues with regards to multiple monitors (sometimes it forgets it's been extended), or will not wake the DP connected screen - all intermittent issues.
I am tearing my hair out over this video driver... I'll be recommending we skip nvidia in the future and go with integrated intel.
Issues on both E6410 and M4500. Cannot extend screen using standard windows controls, to extend the 2nd screen use the nvidia control panel. With 189.21, I have noticed you **must** use the wizard, otherwise the setting doesn't stick properly.
A06 (A05?) was even worse, I got blue screens of death on it.
A04 has some issues with regards to multiple monitors (sometimes it forgets it's been extended), or will not wake the DP connected screen - all intermittent issues.
For me A04 works and lets me dock the laptop and get video to a single monitor on the E-port - I can't speak to the setup with multiple monitors.
Same issue here. Newest driver disables my external monitor plugged into the VGA port. Old driver worked fine. I have a laptop stand (the one where you have the laptop open) and a secondary 22" widescreen so I run dual screens and this driver doesn't work for that.
Will be going back to the old driver until this is fixed.
I'm not sure if you all are using XP SP3 like we are or not, but here's what i've noticed with the E6410 and the video drivers.
I've tried using all 3 revisions of the drivers that everyone here has posted about and the only ones that work are the A04. And they don't work 100% either. If you boot the system in the docking station, undock and then redock the dual monitor display does not come back. Now, if you leave the laptop in the dock and open the lid slightly, the laptop lcd comes on for a brief moment and then shuts off as it transfers the images back to the monitors like its supposed to. As soon as you close the lid, you lose the extended desktop on the second monitor, instead, it gives you a clone of the primary. Open the lid again (unlatch it) and the display goes back to primary on 1st monitor and extended on 2nd monitor.
I've contact our Dell rep and opened a support case with Tech Support and had it escalated, hopefully something will be done soon about this.
For the record I am using Windows 7 x64 Professional
Yesterday I also got a new nVidia driver from Microsoft Windows Update .8.16.11.8974 which I thought was worth a shot. It is working fine so far with the dock. Bearing in mind I am using only a single monitor at this time. I think I'll wait till I see how this pans out prior to configuring with 2 displays.
We have been working with dell on the issues. A07 seems to work the best now for us - BUT you must run it with a DP --> DVI dongle in the e-port replicator so dual-view works.
I notice Dell have now pulled the A07 update from their downloads website. They list A06 as the latest but based on the comments here I am still staying on A04.
I have a question to you all regarding when these problems started. Where any of them after reimaging the system for any reason? If this is the case was the Dell Notebook System software installed. It should be the first driver isntalled after the reimaging. The driver may be found here. Choose the correct operating system, then the system utilities folder. I hope that this may be of some help.
In my case no. Brand new E6410 and docking station. Driver upgrade was installed because occaisionally on booting the brightness on my docking station monitor wasn't correct (still happens randomly)
The "Dell system software" is nothing more than 14 microsoft patches, 10 of which only deal exclusively with Tablet PC's. Please know your own product before coming on here and trying to tell us that we are "doing it wrong".
I've gone round and round with Dell tech support. Ultimately, Dell told us that becuase they haven't "Certified" our image that they will not support this issue.
However, with the release of the latest BIOS the issue is now resolved, which I find amusing becuase the Dell engineer who sent me the beta version of that BIOS said that there was no fix in it for any video issues. Hmmmm, someone is not being honest here. Regardless, with the latest drivers and BIOS version and Windows 7 64 bit Enterprise Edition, this is no longer an issue for me and my company, even with our Un-Certified Image and our lack of incorporating the "Dell System Software".
Thank you all and hope that you get the issue resolved for you as well.
rossme
5 Posts
0
July 12th, 2010 02:00
Ta for the reply.
I think we do have slightly different issues but clearly closely related. In my case I am using a single monitor on DVI 1 of the E-Port - with A07 the laptop just will not find the monitor on DVI 1. Doesn't matter if I disconnect-reconnect, dock-undock, use windows to try to set it or use nVidia to set it the monitor on DVI 1just will not show up - perhaps this issue is the root cause of your issue?
Either way very disaapointing that an "Urgent" driver update supposedly "to improve the reliability and availability of your Dell system" actually does precisely the opposite.
Apart from this (and so far not finding a clear simple way to disable Intel AMT) I've been quite happy with the E6410 so far. Yes, I'm wondering if I made an error specing the nVidia option now though.
jewfish1010
27 Posts
0
July 12th, 2010 02:00
Yep,
I have reported this to Dell and they confirmed the issue. We are using 2x monitors on the port rep, 1 on the DP 1 , one on the DVI port.
A06 (A05?) was even worse, I got blue screens of death on it.
A04 has some issues with regards to multiple monitors (sometimes it forgets it's been extended), or will not wake the DP connected screen - all intermittent issues.
I am tearing my hair out over this video driver... I'll be recommending we skip nvidia in the future and go with integrated intel.
Issues on both E6410 and M4500. Cannot extend screen using standard windows controls, to extend the 2nd screen use the nvidia control panel. With 189.21, I have noticed you **must** use the wizard, otherwise the setting doesn't stick properly.
Nvidia half baked drivers...
rossme
5 Posts
0
July 12th, 2010 02:00
PS
For me A04 works and lets me dock the laptop and get video to a single monitor on the E-port - I can't speak to the setup with multiple monitors.
ADynes
1 Rookie
•
36 Posts
0
July 12th, 2010 07:00
Same issue here. Newest driver disables my external monitor plugged into the VGA port. Old driver worked fine. I have a laptop stand (the one where you have the laptop open) and a secondary 22" widescreen so I run dual screens and this driver doesn't work for that.
Will be going back to the old driver until this is fixed.
-Allan
o_jay
8 Posts
0
July 14th, 2010 19:00
So glad I found this post. Was driving me nuts thinking I was the only one! We have the same problem as well. Latitude E6410 with a port replicator.
Seems to work with VGA but not DVI.
Going back to A04 got it working.
KMT1
2 Posts
0
July 15th, 2010 10:00
deleted - posting on a different forum
wtemple
3 Posts
0
July 16th, 2010 15:00
I'm not sure if you all are using XP SP3 like we are or not, but here's what i've noticed with the E6410 and the video drivers.
I've tried using all 3 revisions of the drivers that everyone here has posted about and the only ones that work are the A04. And they don't work 100% either. If you boot the system in the docking station, undock and then redock the dual monitor display does not come back. Now, if you leave the laptop in the dock and open the lid slightly, the laptop lcd comes on for a brief moment and then shuts off as it transfers the images back to the monitors like its supposed to. As soon as you close the lid, you lose the extended desktop on the second monitor, instead, it gives you a clone of the primary. Open the lid again (unlatch it) and the display goes back to primary on 1st monitor and extended on 2nd monitor.
I've contact our Dell rep and opened a support case with Tech Support and had it escalated, hopefully something will be done soon about this.
rossme
5 Posts
0
July 16th, 2010 16:00
For the record I am using Windows 7 x64 Professional
Yesterday I also got a new nVidia driver from Microsoft Windows Update .8.16.11.8974 which I thought was worth a shot. It is working fine so far with the dock. Bearing in mind I am using only a single monitor at this time. I think I'll wait till I see how this pans out prior to configuring with 2 displays.
jewfish1010
27 Posts
0
July 17th, 2010 04:00
We have been working with dell on the issues. A07 seems to work the best now for us - BUT you must run it with a DP --> DVI dongle in the e-port replicator so dual-view works.
Rob.
owellwhatever
2 Posts
0
July 19th, 2010 13:00
This is lame. I've been waiting for a driver that would work correctly with XP and sysprep...
o_jay
8 Posts
0
August 23rd, 2010 19:00
I notice Dell have now pulled the A07 update from their downloads website. They list A06 as the latest but based on the comments here I am still staying on A04.
DELL-Terry B
4 Operator
•
3.5K Posts
0
October 1st, 2010 16:00
I have a question to you all regarding when these problems started. Where any of them after reimaging the system for any reason? If this is the case was the Dell Notebook System software installed. It should be the first driver isntalled after the reimaging. The driver may be found here. Choose the correct operating system, then the system utilities folder. I hope that this may be of some help.
rossme
5 Posts
0
October 1st, 2010 16:00
In my case no. Brand new E6410 and docking station. Driver upgrade was installed because occaisionally on booting the brightness on my docking station monitor wasn't correct (still happens randomly)
wtemple
3 Posts
0
October 4th, 2010 13:00
The "Dell system software" is nothing more than 14 microsoft patches, 10 of which only deal exclusively with Tablet PC's. Please know your own product before coming on here and trying to tell us that we are "doing it wrong".
I've gone round and round with Dell tech support. Ultimately, Dell told us that becuase they haven't "Certified" our image that they will not support this issue.
However, with the release of the latest BIOS the issue is now resolved, which I find amusing becuase the Dell engineer who sent me the beta version of that BIOS said that there was no fix in it for any video issues. Hmmmm, someone is not being honest here. Regardless, with the latest drivers and BIOS version and Windows 7 64 bit Enterprise Edition, this is no longer an issue for me and my company, even with our Un-Certified Image and our lack of incorporating the "Dell System Software".
Thank you all and hope that you get the issue resolved for you as well.
o_jay
8 Posts
0
November 2nd, 2010 15:00
Hi All,
A new driver has been released (A08). This is a link to the XP version: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R285547&SystemID=lat_e6410&servicetag=6CNC62S&os=WW1&osl=en&deviceid=22018&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=6&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=423627
Other Operating system drivers can be found using the Drivers and Downloads page.
It appears this new driver may resolve the issues. Please see below...
Adds support for OpenGL 3.2
Dual External Monitor detection enhancement
I am going to test it this week.