I take your point but it's the fact that the laptop is less than 2 years old so to me that doesn't represent a great return on investment, or a great piece of advertising for Dell
You may think that, but bear in mind that the company that made the system for Dell is the second largest notebook maker in the world - they manufacture for Toshiba, Acer/Gateway/eMachines, Sony, Apple, and everyone else -- so, you may think your next system will be different but might turn out to be a Buick to replace your problematic Chevy -- different nameplate, same manufacturer.
I'm not arguing otherwise. I'm simply stating that you're likely to find your next system no better - so with it, get a 3-year warranty.
There's little difference between "brands" when it comes to hardware - though some are slightly more or less reliable -- about 25-30% of all notebooks will have a major failure within three years, regardless of brand.
I agree with you although it's a viscious circle. Having worked for many years in electrical retailing I'm well aware that the profit margins on these warranties are often 4 times those of the actual product being covered. They've got you both ways up!
ejn63
9 Legend
•
87.5K Posts
0
September 4th, 2010 06:00
If the machine is clearly overheating, clean the heatsink assembly. If it's not, it's likely a system board problem.
Kevin1957
5 Posts
0
September 4th, 2010 09:00
Thanks ejn63 – given that there heatsink assembly is clean what would you suggest to fix the issue with the system board?
ejn63
9 Legend
•
87.5K Posts
0
September 4th, 2010 09:00
http://www.parts-people.com/index.php?action=item&id=4737
Kevin1957
5 Posts
0
September 4th, 2010 11:00
I take your point but it's the fact that the laptop is less than 2 years old so to me that doesn't represent a great return on investment, or a great piece of advertising for Dell
ejn63
9 Legend
•
87.5K Posts
0
September 4th, 2010 11:00
You may think that, but bear in mind that the company that made the system for Dell is the second largest notebook maker in the world - they manufacture for Toshiba, Acer/Gateway/eMachines, Sony, Apple, and everyone else -- so, you may think your next system will be different but might turn out to be a Buick to replace your problematic Chevy -- different nameplate, same manufacturer.
Kevin1957
5 Posts
0
September 4th, 2010 11:00
hmmmm, at that price I'm thinking "no more Dells" but thanks anyway for the help
ejn63
9 Legend
•
87.5K Posts
0
September 4th, 2010 11:00
I'm not arguing otherwise. I'm simply stating that you're likely to find your next system no better - so with it, get a 3-year warranty.
There's little difference between "brands" when it comes to hardware - though some are slightly more or less reliable -- about 25-30% of all notebooks will have a major failure within three years, regardless of brand.
Kevin1957
5 Posts
0
September 4th, 2010 12:00
I agree with you although it's a viscious circle. Having worked for many years in electrical retailing I'm well aware that the profit margins on these warranties are often 4 times those of the actual product being covered. They've got you both ways up!