4 Posts

October 23rd, 2010 15:00

Okay, fixed it fully... problem was the windows media center utility. Just found out that a .exe, winm... something was reading off the hard drive some enormously large amounts of data... (probably due to the 15 gigs of music and 15 of photos that I've added to the library). I disabled the Media Player & Center and all Media functions in the "Turn Windows Features On or Off". Apparently this was causing all the trouble, so I think it could be helpful if someone ever does that again...

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20.1K Posts

October 16th, 2010 12:00

Contact Dell immediately. You should not try troubleshooting a new computer yourself.

4 Posts

October 16th, 2010 22:00

The problem is that it worked a week without an error, then it suddenly crashed, and all of it's hardware is functioning normally (checked with Dell Diagnostics)

4 Posts

October 17th, 2010 13:00

Okay, so I fixed it partially ... I've just noticed that in the Device Manager, the PCI Communications Device was not properly installed and looked all over the internet for this : http://support.euro.dell.com/support/downloads/download.aspx?c=ie&cs=iebsdt1&l=en&s=gen&dateid=-1&fileid=351790&formatcnt=0&formatid=-1&libid=0&releaseid=R243176&typeid=-1 ... Computer still works a bit slower than before, but freezes are not so often and not longer than 2-3 secs... but still happening... anyone, ideas ?

August 9th, 2013 22:00

Hi, I am facing the same problem that you have described in here. I tried as you suggested above, but that didn't do the trick. Also, I am not seeing any unusual activity in task manager. There isn't any process that is using RAM >100 MB. Did you observed same thing or this process on your machine was taking significant RAM and CPU that helped you to get this hint. Please reply.

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