Memory Stick Problem

Question

Hi, System Information: Dell Inspiron 1720 Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz 1.87GHz RAM: 2.00 GB 32-bit Operating System Windows Vista Home Premium (SP2)    My husband and I both use Inspiron 1720s and last night he got the blue screen of death on his machine and now it will no longer boot up even in safe mode.  After spending all day trying various solutions based around the boot up process, to cut a long story short after running the diagnostic tests again, the error message is Error Code 2000-0123 (lots of them) and the problem seems to involve around memory stick DIMM_B. We are fortunate in both using the same machines because we can swap the memory sticks around to check if the problem is the memory stick or a main board problem, but I have a few questions I'd like to ask before we do that and I hope someone can help me with the answers. 1.  Will his machine work with only one memory stick?  If he can, are there any potential problems in doing this? 2.  Is there any risk to my machine if we do test his dodgy memory stick in it or? 3.  Is there any risk to my memory stick if we do test one in his machine? Sorry if these questions sound daft, but my machine is heavily used and I might wait until the weekend before risking having both machines out of action! At the moment I can't get the flippin' screw out that let's me at the memory stick!   Thanks

ejn63 · Accepted Answer

1. Yes. It'll run slower but it will work.

2. No. Try either swapping the modules or replace the one that tests faulty with another. If you see the same error on the same socket, it means the socket is bad.

3. No.

BuddyBonthenet · Answer

Thanks for such a fast reply! That's great, thank you.  I take it that if a socket is bad then that means the main board would need replacing to completely solve the problem ?

ejn63 · Answer

Yes, that or the socket would need to be replaced, but the price for that will be high enough that you may as well replace the board.

BuddyBonthenet · Answer

He's up and running with one memory stick for now.    Will try out another memory stick in the socket at the weekend.   Thank you very much for your help!

BuddyBonthenet · Answer

Sorry back again with another question.  The laptop has dual processors and I wondered if that might mean that each processor is linked to a specific memory stick?

ejn63 · Answer

No, that is not the case.  The system has a dual channel memory controller, so you lose a bit of performance running a single module - but neither CPU core is linked to either memory module.

BuddyBonthenet · Answer

Thank you once again! :emotion-30:

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