It sounds like the operating system has the webcam driver in an "ON" state and when you power the monitor off, the operating system gets confused and generates the BSOD. Try disabling the webcam in the operating system (maybe device manager?) , then power off the monitor.
i tried your suggestion of disabling the driver just to see if it would work....got BSOD as soon as i selected "disable" in device manager. i've attached screen shots of the driver information. i've tried to look for new driver than 8/4/2008 but couldn't find one.
Wouldn't i have to do that any time i wanted to power off the monitor? seems a little tedious. I would like to be able to turn off the monitor sometimes without turning off the computer or waiting for it to go to sleep.
DELL-Chris M
Community Manager
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56.9K Posts
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March 20th, 2011 18:00
jackiems,
It sounds like the operating system has the webcam driver in an "ON" state and when you power the monitor off, the operating system gets confused and generates the BSOD. Try disabling the webcam in the operating system (maybe device manager?) , then power off the monitor.
jackiems
7 Posts
0
March 20th, 2011 19:00
i tried your suggestion of disabling the driver just to see if it would work....got BSOD as soon as i selected "disable" in device manager. i've attached screen shots of the driver information. i've tried to look for new driver than 8/4/2008 but couldn't find one.
jackiems
7 Posts
0
March 20th, 2011 19:00
Wouldn't i have to do that any time i wanted to power off the monitor? seems a little tedious. I would like to be able to turn off the monitor sometimes without turning off the computer or waiting for it to go to sleep.