2 Posts

September 22nd, 2013 08:00

SHAWSER,

Did you ever get any resolution to your wireless connection problems?

I just purchased a new Dell 2330 All in One that I installed several rooms away from my router. No problems there 1st 2 weeks. Worked like a champ. Then the other morning work up and no connection. For the last 2 days, I have been scouring the network trying to find how to fix the problem.

Picked up 2330 and moved next to router to hard connect to ethernet because at first suspected that the wireless card went out. After connecting, I tried to connect wifi and worked. Disconnected hard cable, disconnected wifi and then reconnected wifi. 

Moved back to original location and connected to wifi. At first, I thought the problem would go away. However, wifi disconnected again and wouldn't connect. 

Changed several changes to my router and at first it seemed to help connections.

But still not rock solid as it had worked the 1st 2 weeks.

NOTE: I have apple, HP, iphones, ipads, and other lap tops and desktops and not one of the other devices have problems. The apple sits right next to the Dell 2330 the whole time.

Let me know if you fixed your problems.

Thanks

Mark

1 Message

October 3rd, 2013 08:00

Mark,

Did you ever resolve your wireless connection issue?

I have the same Dell computer with the identical scenario. 

Thanks for any info.

2 Posts

October 3rd, 2013 11:00

Safyrmwn,

Yes, I have resolved my problem by adjustments to my router.

First, I downloaded inSSIDer freeware on to my other laptop to analyze all the networks in my area.

I discovered that my neighbor closes to location of my 2330 was utilizing channel 11. My router was set to AUTO and because it was at the other end of the house, must have been configuring itself for the same channel. After analysis, I set my router to use channel 1 which was best choice.

The win 8 version of inSSIDer provides a network rating and now my network scores 100. with 0 networks overlapping.

Hope that you are able to use the tool to resolve your problems.

Mark

1.5K Posts

October 8th, 2013 00:00

Hi safyrmwn,

@Mark: thank you for the inputs; appreciate it.

Please paste the screenshot of ‘Device Manger’ with ‘Network Adapters’ expended. You may follow the steps below:

  • Press ‘Windows’ key + R on ‘Desktop’ screen
  • Type ‘devmgmt.msc’ in run box and press ‘Enter’
  • Click > sign next to ‘Network Adapters’

Please share the operating system installed on the computer.

Keep me posted with the information. I will be glad to assist you.

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