Sorry that I misunderstood what you meant by saying they were deleted.
If you only hear the noise when you go online then it is not a problem with the audio hardware and probably not the driver. If you use wireless lan I would suspect that. Choppy/Skipping Audio Workarounds
If you have the original hard drive you can return to the original factory configuration by using PC Restore (page 84 of the Owner's Manual) and that will fix any software problems and also eliminate all vestiges of the virus. Even if it has been completely removed it could have left artifacts on the computer.
Ah yes - I did get an error message about the wireless LAN controller not working/responding last week so it could be that. The clicking starts as soon as my desktop screen opens so it is not just solely online.
Many thanks for your suggestions - I will certainly take a look
Jim Coates
4 Operator
•
13.6K Posts
0
April 11th, 2011 19:00
If you think you have a virus you ought to post on the Virus & Spyware discussion board. Deleting items is insufficient to deal with it.
MoosieMoo4001
3 Posts
0
April 12th, 2011 05:00
The infected items were quarantined and removed by Malware software so have not just been "deleted"
I will be contacting Dell support directly later to help solve the problem of the clicking
Jim Coates
4 Operator
•
13.6K Posts
0
April 12th, 2011 06:00
Sorry that I misunderstood what you meant by saying they were deleted.
If you only hear the noise when you go online then it is not a problem with the audio hardware and probably not the driver. If you use wireless lan I would suspect that. Choppy/Skipping Audio Workarounds
If you have the original hard drive you can return to the original factory configuration by using PC Restore (page 84 of the Owner's Manual) and that will fix any software problems and also eliminate all vestiges of the virus. Even if it has been completely removed it could have left artifacts on the computer.
MoosieMoo4001
3 Posts
0
April 12th, 2011 06:00
Ah yes - I did get an error message about the wireless LAN controller not working/responding last week so it could be that. The clicking starts as soon as my desktop screen opens so it is not just solely online.
Many thanks for your suggestions - I will certainly take a look
M