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January 20th, 2011 07:00

Laptop Studio Factory Reinstall BSODs with irql_not_less_or_equal Stop 0x0000000000A

I was having endless BSODs in many variations ; I elected to do a Factory Restore (I did run the Dell diag and every test passed. No fails).

I did a factory restore ; and after logging in instantly got a Bluescreen irql_not_less_or_equal. This is fresh factory reinstall? I am not fully into the Os.

However after several reboots did log in ; and the OS froze while attempting to prepare and update the install. Yep. I am doing the login again and its with

irql_not_less_or_equal Stop 0x0000000000A

I bought it new ; it workered for a year ; it started blowing out these bsods ; so now I have the computer back to new factory ; and I can't log in because it is

irql_not_less_or_equal Stop 0x0000000000A  BSOD??? If the hardware passed inspection what's to do?

I'll wait for feed back. I think later I'll do the factory reinstall again but I fear the inevitable :

irql_not_less_or_equal Stop 0x0000000000A

Let me know if there's a rememdy! Thanks

9 Legend

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87.5K Posts

January 20th, 2011 07:00

Start with a full hardware diagnostic - including the extended tests on the RAM and hard drive.  F12 at powerup.

I suspect you're going to find bad sectors on the hard drive.

 

904 Posts

January 20th, 2011 07:00

Hi

irql_not_less_or_equal Stop 0x0000000000A  Is with reference to Hardware/Drivers.

Disconnect any external devices.

If the problem persists, its problem accessing the memory. Try reseating the memory.

Run a full hardware diagnostics as suggested. i.e., after you have reseated the memory.

January 20th, 2011 12:00

Hello Removed the memory ; reset ; run the deep diag ; and all tests pass including the memory.

Let me know ... this is a very unusal predicament...hardware glitch with hardware diag passing....Thanks

904 Posts

January 20th, 2011 13:00

Hello Removed the memory ; reset ; run the deep diag ; and all tests pass including the memory.

Let me know ... this is a very unusal predicament...hardware glitch with hardware diag passing....Thanks

Now try to restore to factory settings..

January 21st, 2011 07:00

This is very disconcerting ; running the Dell Diag three hours ; a deep analysis ; no fails ; every instance a 'pass' 100% to end of diagnostic.

As suggested ran the Factory restore, fresh. When presented with the log in screen ; it was given the same BSOD irql_not_less_or_equal Stop 0x0000000000A.

This is perplexing ; no hardware glitches ; fresh OS install. What's to do? Thanks for the support.

904 Posts

January 21st, 2011 08:00

This is very disconcerting ; running the Dell Diag three hours ; a deep analysis ; no fails ; every instance a 'pass' 100% to end of diagnostic.

As suggested ran the Factory restore, fresh. When presented with the log in screen ; it was given the same BSOD irql_not_less_or_equal Stop 0x0000000000A.

This is perplexing ; no hardware glitches ; fresh OS install. What's to do? Thanks for the support.

It indeed is, is your system still under warranty ?

If it is then its better if you could get it in touch with Dell Tech support and let them take appropriate action.

Preferably replace the Hard drive and memory.

 

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