How to restore original factory image. I got a bad system cd.

Question

I bought my Inspiron 6000D back in 2005.It has been a good computer.  It has been running Media Center Edition w/ service pack 3. I even kept a cloned back-up drive just in case I had problems. Well, apparently Windows got corrupted. I tried to use the back-up drive but it had some bad sectors. I tried to restore the factory image but while the process will start with Control F11 it fails. I pulled out the factory restore cd but it turned out to be bad. So I went to the My Dell Downloads and tried to add the Inspiron but whether I used Firefox 4 or Explorer 9, 8 or 6 the tool goes into a loop. Internet Explorer reports 'gDomain' is undefined   RegisterSystem.aspx   Code 0   URI: https://smartsource.dell.com/web/UserForms/RegisterSystem.aspx.   Does anyone knows whether the site My Dell Downloads is actually useful for a Inspiron 6000D that is out of warranty or how to get a hold of the webmaster?

ejn63 · Answer

You can't download Windows.   If you're in the US, see support.dell.com/.../backupcd_form

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