3 Apprentice

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20.5K Posts

May 10th, 2011 01:00

:emotion-3:

3 Apprentice

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15.6K Posts

May 10th, 2011 04:00

Wow :-(

Joe,

I see where you said you'd prefer to spare us the details... but I do have (at least) one question:

I assume you attempted to run the McAfee removal tool (even) AFTER installing MSE??   Yes?? (no??)... If yes, are you saying that it botched things up by running it then?

This is a great example to show DELL why they need to listen to the customer, and not force undesired security software on us.   We do NOT all want a pre-installed anti-virus of their choice....Whatever happened to "the customer is always right"???

3 Apprentice

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20.5K Posts

May 10th, 2011 05:00

I see where you said you'd prefer to spare us the details... but I do have (at least) one question:
So do I.

In order to help others who may have this problem, we know what resolved the issue, but what were your symptoms?

2 Intern

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5.8K Posts

May 10th, 2011 16:00

To all:

My Windows 7 cannot connect to the internet, even after re-installing the OS from the supplied reinstallation DVD.

I've no idea what the problem is.  Windows Network Diagnostics tells me that Windows did not detect a properly installed network adaptor.

 Dell, you have some major 'splaining  to do here. I am so ticked offf over this.

3 Apprentice

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20.5K Posts

May 10th, 2011 19:00

Windows Network Diagnostics tells me that Windows did not detect a properly installed network adaptor.

 Dell, you have some major 'splaining  to do here. I am so ticked offf over this.

Did you try calling Tech Support?

 

2 Intern

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5.8K Posts

May 10th, 2011 20:00

RD:

I post this from my XP system, as my Win 7 is totally dead in the water. I can't connect it to the internet, and my attempts to reinstall my original factory Win 7 have failed. I am  very angry but there it is.

How is this posible?

Tech support? I'll give them a call but won't hold my breath.

Forgive me my anger, but this is just so unbelievable. An operating system I can't use, and can't reinstalll.

2 Intern

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5.8K Posts

May 11th, 2011 10:00

Update:

Well, I'm back online with Win 7, thanks to a backup system image I made to an external hard drive, and was able to restore to my C drive, using Win 7's backup utility. (Nice utility!) The W7 operating system re-installation DVD proved to be useless.

It's not been fun. And I blame it all on Dell for installing unwanted software. To answer ky's question, yes it seems that running the McAfee removal tool after installing MSE was a large part of my problem. Who knew? I still have an IE9 browser "optimized for Bing and MSN" that I thought I had got rid of, but no. Windows Live Essentials (some more software I didn't ask for that came pre-installed) seems to insist I have this version. Needless to say, this program is now gone.

In fact, I have also uninstalled every program with "Dell" in the title:

-Dell Data Safe (Local backup, support software)

- Dell Support Center

- Dell Gettting Started guide

- Dell Music/Video/Photo Stage

They are useless clutter, as far as I can see.

Is anyone at Dell listening?

2 Intern

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5.8K Posts

May 11th, 2011 20:00

 Just goes to show, a good imaging App is an essential tool for anyone who owns a computer.

Absolutely! :emotion-21:

10 Elder

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45.2K Posts

May 14th, 2011 20:00

The post here says the OP's new system asks if he wants to optimize IE for Bing and when he clicks 'no', it asks again, and when he clicks 'no' a second time, it freezes.

Now that's getting a bit too pushy for my likes. :emotion-12:

Ron

3 Apprentice

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15.6K Posts

May 14th, 2011 20:00

isn't there an UNinstall BING-bar option in the Control Panel / Add-Remove ???.... or do you have to actually install it first in order to be able to remove it???

2 Intern

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5.8K Posts

May 15th, 2011 00:00

isn't there an UNinstall BING-bar option in the Control Panel / Add-Remove ???.... or do you have to actually install it first in order to be able to remove it???

I don't recall the Bing toolbar being listed in Add/Remove Programs, at least not in Win 7 64 bit. And I certainly would never have installed iit, had it been offered.

The problem for me was not a Bing tool-bar, which I don't recall being asked about, but an IE optimized for Bing and MSN, which  was installed automatically without my explicit permission.

It included the Bing search engine (as default) but that was easily removed via Tools>Manage Add-ons> Search options.

More info on the Bing tool-bar in this thread:
http://www.sevenforums.com/browsers-mail/23619-how-remove-bing-toolbar.html

What a major nuisance.

14 Posts

May 15th, 2011 12:00

You can read all about Joe's trials & tribulations here: http://aumha.net/viewtopic.php?f=7&t=45173

3 Apprentice

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20.5K Posts

May 15th, 2011 12:00

Hi Robear. Thanks!

@ Joe, what a hassle!  My Win 7 Pro from Dell that came with McAfee, was no problem to clean up after delivery. The gremlins in the factory must have used Gorilla Glue on yours.  If I were about to order another one, I'd be a bit hesitant after reading this topic and the one at AumHa. :emotion-40:

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