You can try going to BIOS by tapping the F2 key repeatedly at Dell logo once you have reached the BIOS screen you would see 5 options at the top i.e. MAIN, ADVANCED, SECURITY, BOOT and EXIT. You need to use the right arrow key (since the mouse does not work on this screen) and highlight the option ADVANCED and use the down arrow key to highlight the option FUNCTION KEY BEHAVIOUR and hit enter and manke sure that MULTIMEDIA KEY FIRST OPTION is selected once MULTIMEDIA KEY FIRST OPTION is selected hit F10 to save and exit the changes.
IF the Function key behavior is set to ‘Function key First’ in BIOS, then the action would be Fn+F1, Fn+F2(for enabling and disabling wireless), Fn+F8, etc. like how the conventional settings were.
The winsock trojan malware keylogger is interfering with the windows installer service.
Time to reinstall to factory spec.
To reset the Winsock settings automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
1. For the first question, about determining if Winsock 2 and Winsock is corrupt: In the below article: http://support.microsoft.com/kb/811259 (Refer the section “Manual steps to determine whether the Winsock2 key is corrupted for Windows Vista users”. The steps are the same for Windows 7)
2. To reset Winsock2, from the same link above, the next step which has Manual steps to recover from Winsock2 corruption for Windows Vista users(Holds good for Windows 7)
3. For your third question: Yes the command will reset both Winsock and Winsock2
4. Here is the location of the registry of Winsock and Winsock2:
Important: The instructions below contain steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information view the article: How to back up and restore the registry in Windows
The answer provided by ankushsood17 does not resolve the problem. I have tried to get the wifi function to work by setting the function keys to either FUNCTION KEY FIRST or to MULTIMEDIA KEY FIRST. Whichever way I set the BIOS the F2 key works as an F2 key but when used as a multimedia key it will not cause the installed wifi to run. Either there is a setting that has got currupted or the wifi itself has failed. Does anyone know how to test this?
ankushsood17
12 Posts
0
June 7th, 2011 14:00
You can try going to BIOS by tapping the F2 key repeatedly at Dell logo once you have reached the BIOS screen you would see 5 options at the top i.e. MAIN, ADVANCED, SECURITY, BOOT and EXIT. You need to use the right arrow key (since the mouse does not work on this screen) and highlight the option ADVANCED and use the down arrow key to highlight the option FUNCTION KEY BEHAVIOUR and hit enter and manke sure that MULTIMEDIA KEY FIRST OPTION is selected once MULTIMEDIA KEY FIRST OPTION is selected hit F10 to save and exit the changes.
IF the Function key behavior is set to ‘Function key First’ in BIOS, then the action would be Fn+F1, Fn+F2(for enabling and disabling wireless), Fn+F8, etc. like how the conventional settings were.
Hope this helps!!!!
speedstep
9 Legend
•
47K Posts
0
June 10th, 2011 10:00
The winsock trojan malware keylogger is interfering with the windows installer service.
Time to reinstall to factory spec.
To reset the Winsock settings automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
Microsoft Fix it 50203
fix internet connection due to winsock curruption in windows 7
1. For the first question, about determining if Winsock 2 and Winsock is corrupt: In the below article: http://support.microsoft.com/kb/811259 (Refer the section “Manual steps to determine whether the Winsock2 key is corrupted for Windows Vista users”. The steps are the same for Windows 7)
2. To reset Winsock2, from the same link above, the next step which has Manual steps to recover from Winsock2 corruption for Windows Vista users(Holds good for Windows 7)
3. For your third question: Yes the command will reset both Winsock and Winsock2
4. Here is the location of the registry of Winsock and Winsock2:
Important: The instructions below contain steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information view the article: How to back up and restore the registry in Windows
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2
5. Resetting will delete the Winsock and recreates, which actually is reinstalling it completely.
RedHillGeneral
5 Posts
0
June 10th, 2011 10:00
The answer provided by ankushsood17 does not resolve the problem. I have tried to get the wifi function to work by setting the function keys to either FUNCTION KEY FIRST or to MULTIMEDIA KEY FIRST. Whichever way I set the BIOS the F2 key works as an F2 key but when used as a multimedia key it will not cause the installed wifi to run. Either there is a setting that has got currupted or the wifi itself has failed. Does anyone know how to test this?