Laptop will not boot, repeating PXE-E61

Question

Hi All: My computer: Dell laptop Studio 17/1745. Windows 7. Bought Jan, 2010. A couple of days ago, I ran a complete virus scan (McAffee) on my laptop. Since it takes a long time, I left to do something else. While I returned about 1 hour later, the computer screen was blank, with this repeating messages: Intel UNDI, PXE-2.1 (Build 082) Copyright (C) 1997 - 2000 Intel Corp. This product is covered by .....(a series of numbers) Realtek PCI Express Gigabit Ethernet Controller series V 2.26 (090219) PXE-E61: Media test failure, check cable PXE-M0F: Exiting PXE ROM This messages keep repeating. I tried to reboot but same messages show up and nothing else happens. I run diagnostic test (takes about 40 minutes) and no error message. I have tried Knoppix and was able to access the hard drive and save some files that I can fit on my flash drive. Some files (like family video files) are simply too big to save to flash drive. I hope I can fix the problem without losing all these files. Any suggestions?  Thanks for your help.

jec4312 · Answer

hi, I'm glad that you have been able to save some files.  If you have the OS disk, go to the recovery console and type (without the quotes) 'chkdks /r' and see if any errors are fixed. If not, type 'fixboot C:'

Duser123 · Answer

Hi JEC4312: By OS disk, did you mean the one shipped with my computer when purchased? How do I get to the 'Recovery Console'?. Do I boot from the OS disk? Thanks for your help.

Locked Topics – Laptops General

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