147 Posts

September 27th, 2011 07:00

I would suggest that you state clearly what your problem(s) with your Dell laptop here on this forum and folks will try and help you.  There is a LOT of knowledge here.  JMHO

4 Posts

September 27th, 2011 08:00

Apart from this i will b glad to inform that my machine giving me more problem since i have got it, like in 1st month CMOS failed, 2 months later charger failed, 3 months later webcam cd rom, port for external monitor cohnnection failed, later in the may mic got problem, then now since july hard disc, bottom panel is giving problem, and last few days lcd screen and audio jack is giving problem. i m regretting on being a PROUD DELL CUSTOMER

4 Posts

September 27th, 2011 08:00

since 3 months m having broken bottom panel(actually it is a internal problem and dell executive who visited me showed  me broken piece of connector which joins lid with key board panel on the right hand side) hard disc error code(i dont know wat exactly it is i have been despatched hard disc but none bothered to replace the same, mic issue even after replacement of web cam mic console. It is like that i m calling dell since past 3 months about the problem still they cant diagnose wat the problem with bottom panel, they want me to send picture of broken part, but i told them on looking as such there appears no breakage but it is only after laptop is opened the broken part is seen. dell people have irritated me a lot , i m irritated explaining my problem. 11th time i called today i was told that i will get call from senior official  which never happend.  dell is a failure company , they dont even know how to handle simple hardware problem . all customer care executive are confused. they refer the call to senior person, but i never use to get call from him. and next time i call again i have to go thru all process again and again. i m quite irritated and feels like m in a vicious circle. ANY LOCAL RADIO TV SHOP OFFERS BETTER SERVICE THEN DELL.

4 Posts

September 27th, 2011 08:00

since 3 months m having broken bottom panel(actually it is a internal problem and dell executive who visited me showed  me broken piece of connector which joins lid with key board panel on the right hand side) hard disc error code(i dont know wat exactly it is i have been despatched hard disc but none bothered to replace the same, mic issue even after replacement of web cam mic console. It is like that i m calling dell since past 3 months about the problem still they cant diagnose wat the problem with bottom panel, they want me to send picture of broken part, but i told them on looking as such there appears no breakage but it is only after laptop is opened (i mean on removing screws) the broken part is seen. dell people have irritated me a lot , i m irritated explaining my problem. 11th time i called today i was told that i will get call from senior official  which never happend.  dell is a failure company , they dont even know how to handle simple hardware problem . all customer care executive are confused. they refer the call to senior person, but i never use to get call from him. and next time i call again i have to go thru all process again and again. i m quite irritated and feels like m in a vicious circle. ANY LOCAL RADIO TV SHOP OFFERS BETTER SERVICE THEN DELL.

9 Legend

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47K Posts

September 27th, 2011 09:00

"ANY LOCAL RADIO TV SHOP OFFERS BETTER SERVICE THEN DELL."

I would have to disagree with this because at least in the area where I live there are very few "Radio TV shops" that are still in business.  (Radio Shack lives in Name only with their parts inventory being slim to none) The other electronic parts stores are gone as well.  Component level technicians are few and far between because they do not pay them to know how to repair things only swap boards and parts.  Heath/Zenith and Lafayette Radio, RCA are gone.

People do not fix TV's or Radio's anymore they buy new ones.

Short list by no means comprehensive of Defunct (Radio/TV/Computer/Electronics shops)

    Allied Radio — Chicago, Illinois, acquired by Radio Shack

    Burstein-Applebee — Kansas City and Denver, Colorado

    Cal Stereo — Los Angeles, California area

    Computer City

    CompuAdd

    Crazy Eddie

    Circuit City — now reopened online through CompUSA/Tiger Direct

    Egghead Software

    Elek-Tek — Chicago, Illinois area

    Electric Avenue

    Erol's (TV Shop and Internet Provider for Dial up)

    Federated Group — bought by Atari

    Good Guys — purchased by CompUSA Then CompUSA goes Belly up.

    Incredible Universe

    Kelly and Cohen

    Lafayette Radio

    Lechmere

    Leo's Stereo — Los Angeles, California area

    Luskin's — Baltimore, Maryland and Washington, D.C.

    Mr. Clark's Appliances

    Newmark & Lewis

    Midwest TV & Appliance

    Price's Electronics

    Olson Electronics

    On Cue — operated by Musicland closed before the Musicland/FYE merger

    Pacific Stereo

    Polk Brothers

    Red Baron Electronics

    Rex Audio Video Appliance

    Rogersound Labs — Los Angeles, California area

    Schaak Electronics

    Sound Advice — Florida

    Sounds Great, Inc — Northeast chain with 14 stores

    Soft Warehouse — predecessor to CompUSA

    Steinberg's

    Sun Television and Appliances — bankrupt and liqudated in 1998

    Tech Hifi — co-founded by Sandy Ruby at M.I.T. in 1964

   Team Electronics — was part of Dayton Hudson

    (Nobody Beats) The Wiz

    Tweeter

    Twin Electronics

    Video Concepts

    University Stereo — Los Angeles, California area

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