9 Legend

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47K Posts

September 15th, 2011 06:00

* Go to the Alienware Club board
http://en.community.dell.com/owners-club/alienware/f/3746.aspx
* On the right click Join Group
* When making a post
- The title should include the PC Model, Specific Issue
- The body should list your PC specifications and all the troubleshooting you have done


2 Posts

July 28th, 2013 20:00

Noone seems to want to answer this problem, I can't even Connect to the internet at all OR get my firewall to turn on! I wish Dell/Alienware would have put a warning on their laptops of 'will break down after 1 year of purchase'  My sister is considering of cancelling her order since mine started acting up.

9 Legend

 • 

30.3K Posts

July 29th, 2013 13:00

karenlene,

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

 

What virus program and firewall are you using?

 

Make and model of your wireless router and the type of security you're using? What channel?

 

 

Rick

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