These forums are user to user,  not an official way to contact Dell.

It was mentioned in another one of you many threads (one is enough) that you purchased from a non Dell supplier. Considering that, I do not know what, if anything, Dell may do to help you.

1. They are Pirating the Windows  (The COA Key is Required whether Generic OEM or Dell OEM)

2. The service Tag is Stolen/Copied from a Legit Dell but it does not match your model. AKA Its fraud.

Therefore Dell WILL NOT warranty these systems.

3. This supplier is NOT AUTHORIZED by Dell Nor Microsoft.  Its completely fraudulent.

All OEM DVD's will install in Demo or Trial Mode for 30 days.  Without the COA you will never be able to activate this copy.

How to know you're buying genuine Windows - Microsoft Windows

Report counterfeit software

Look for these key features of genuine Windows:

• Certificate of Authenticity (COA). This is a sticker or a label that is often attached to the body of a computer or to the retail packaging. When buying a PC with Windows preinstalled, the COA usually contains the 25-character product key that is required to activate Windows. You can typically find the COA sticker on the body of the computer or, for some newer laptops, inside the battery compartment.

• Proof of license label. When buying Windows separately, you will find a COA and a separate proof of license label inside the package. This label is an orange-yellow sticker that contains the 25-character product key needed to activate Windows.

• Edge-to-edge hologram. All genuine Windows products come on a holographic disc. This hologram is part of the disc itself and is not a sticker. If you see a disc where the hologram peels away, it’s not genuine.

Just remember, if a price looks like it’s too good to be true, it probably isn’t the real thing. For more information, visit the Microsoft How to Tell website.

Key Resources

What is Genuine Advantage?
Learn how Genuine Advantage works.

Learn more about Genuine Advantage
Frequently asked questions about the Windows Genuine Advantage (WGA) program and Office Genuine Advantage (OGA) program.

How to tell if your software is genuine
Find out if your media is genuine by comparing it to genuine media.

Products included in the Genuine Advantage program
Search and find which products include Genuine Advantage.

Genuine Microsoft Software Program Privacy Statement
Review the privacy statement for the Windowss Genuine Advantage and Windows Activation Technologies programs.

Office Genuine Advantage

The Office Genuine Advantage program has been retired and the features of the OGA Notifications tool will no longer be active.

Microsoft is committed to antipiracy and will continue to support customers worldwide who may be victims of counterfeit Microsoft software. Microsoft takes piracy very seriously and will continue to educate consumers about the benefits of using genuine Microsoft products. Genuine Microsoft software works the way you want and gives you confidence that you’re getting the latest product features and ongoing improvements to keep your software performing at its best.

If you believe that you are a victim of counterfeit software, please visit Microsoft's How to Tell website. There you will find more information about genuine Microsoft software and explore content to help determine if your copy of Office is genuine. You can also report suspected piracy if you believe your copy of Office is not genuine.

For more information about Microsoft Office products, please visit the Office website. If you would like to purchase a genuine copy of Microsoft Office, please visit the Microsoft Store.

If you have additional questions or otherwise require support on this issue, please contact us for support options.

Windows Genuine Advantage

Windows Genuine Advantage

Microsoft Windows Genuine Advantage Notifications application
Learn more about the application that notifies you if your copy of Windows is not genuine.

Genuine Windows Benefits
Learn about the benefits of using genuine software and review offers exclusive to genuine Windows users.

Windows Genuine Advantage Kit
Learn how to convert a counterfeit copy of Windows XP software to a genuine copy of Windows XP.

Help Resources

Visit the Microsoft Answers community

• Find answers to issues relating to the Windows 7 Software Protection Platform - Non-Genuine, validation problems, or software licensing services messages.
• Find answers to issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or software licensing services messages.
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Product Activation Solution Center
Learn about Product Activation, find help and how-tos, replace a product key and more.

Reduced Functionality Mode and Product Activation in Windows Vista
Describes the two kinds of reduced functionality mode, its causes, and which activities are available to you when your computer is in this state.

Windows Genuine Advantage validation is required when you download Windows updates
The Windows Genuine Advantage validation is required when you request a genuine Windows download from the Microsoft Download Center or from Windows Update.

Windows Internet Explorer 7 Installation and Availability Update download
Update includes a feature change where Windows Genuine Advantage (WGA) validation check is disabled.

Windows Genuine Advantage product key or volume license key validation issue on Windows XP or Windows Vista
Provide step-by-step troubleshooting for both product keys and volume license key issues.

Error Messages

Get help with an "Invalid Product ID" error message
Resolves the error when you are using a Microsoft Windows Embedded for Point of Service-based or a Microsoft Windows XP Embedded-based computer.

Resolve a Windows Genuine Advantage product key or volume license key validation issue
Provides methods to resolve the issue when you are running Windows Vista or Windows XP.

Troubleshoot volume activation error codes on Windows 7, Windows Server 2008 and Windows Vista-based computers
Discusses how to troubleshoot various error codes when you try to use Multiple Activation Key (MAK) or the Key Management Service (KMS) to perform Volume Activation.

Find help with validate a copy of Windows Vista: "The Validation service is unable to determine whether this copy of Windows Vista is genuine" error message
Resolves an error that typically occurs when Windows Vista was preinstalled on a computer by an OEM.

Find help when Windows XP systems installed by using a Volume License Key may be marked as non-genuine
Resolves a problem when an incorrect or corrupted WGA Data.dat file exists.

Unable to download WGA updates on Windows XP computers
Provides resolution steps when Windows has not been validated.

Troubleshoot when Windows Genuine Advantage does not validate a copy of Windows XP
Provides troubleshooting steps for when the system is in a state that prevents WGA from accessing the product ID (PID).

The Windows Genuine Advantage (WGA) validation check process does not complete when you try to validate your copy of Windows Vista, Windows XP or Windows 2000 Professional
Resolves a problem when ActiveX Controls are prevented from running on the computer.

Trouble shoot error messages: "Product Key Inaccessible" or "0x80080212" when you try to validate Windows XP by using Windows Genuine Advantage
This article contains step-by-step instructions that you can use to try to resolve this problem and to use the Windows Genuine Advantage validation process.

Get help when you run the Windows Genuine Advantage validation check for Windows XP located on the Windows Update web site and receive the following error code: "0x80080299"
Resolves a problem when the ActiveX Controls ad-on is not installed or enabled.

Error "0x80070005" when you try to install the Windows Genuine Advantage Validation Tool for Windows XP or Windows 2000 Professional from the Windows Update Web site
Resolves a problem when the appropriate permissions are not detected.

Troubleshoot when you receive a "Validation Incomplete: Online Validation Failure" error message or a "0x80080204" error code on Windows XP
Resolves a problem when the computer's date and time are not set to the current date and time.

Error message "Windows Activation Required "when you run the Windows Genuine Advantage validation for Windows XP
Resolves a problem when the Wpa.dbl file is set to read-only.This may occur if the file was restored from a CD-ROM.

Get help when you validate a copy of Windows XP and receive the following error message: "0x80080201 Cannot detect product ID (PID)"
Provides troubleshooting steps for when the system is in a state that prevents WGA from accessing the product ID (PID).

Validation and Licensing

Validation and Licensing

Microsoft Genuine Advantage - Diagnostic Site
Get help with configuration settings to successfully run the validation process.

Validation and data collection
Understand what is collected during the validation process and possible causes of validation failure.

Common reasons for failed validation
Review common reasons and possible resolutions for validation failure.

Product Sales and Licensing Solution Center
Learn more about product sales documents, purchasing and trial software information, software licensing terms and more.

Microsoft Software Piracy Protection
Know the facts and learn how to protect yourself from piracy.

Report Software Piracy
Reporting suspected violations of privacy when you encounter them can have a positive impact on the fight against piracy.

Learn more about reporting piracy
Frequently asked questions about reporting piracy.

Proper licensing practices
Learn the facts about proper licensing and solutions if your software is unlicensed or non-genuine.

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See The respose below I got from Mircosft Technical Support, It shows the are allowing to install the Oem for home Consumtion, and Dell aslo giving the warranty on hardware.even dell knows everything

OEM versions of Windows 7 are identical to Full License Retail versions except for the following:

- OEM versions do not offer any free Microsoft direct support from Microsoft support personnel

- OEM licenses are tied to the very first computer you install and activate it on

- OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

- OEM versions cannot be used to directly upgrade from an older Windows operating system

OEM licenses are to be installed by professional system manufacturers only. Under Microsoft's OEM License Agreement, they are not to be sold to end-users under any circumstance, and are to be preinstalled on a computer using the OEM Preinstallation Kit (OPK) before shipment to the customer, and must include at the very least the manufacturer's support contact information. They are, therefore, designed for installation only on a single computer and are not transferable, even if the original computer is no longer in use. This is not usually an issue for users who purchase new computer systems, because most pre-assembled systems ship with a preinstalled operating system. There are few circumstances where Microsoft will allow the transfer of an OEM license from one non-functioning system to another, but the OEM System Builder License Agreement (SBLA), as well as the OEM End User License Agreement (EULA) do not contain any allowance for this, so it is entirely up to Microsoft's discretion, depending on the situation

My response remains the same....

These forums are user to user,  not an official way to contact Dell.

It was mentioned in another one of you many threads (one is enough) that you purchased from a non authorized Dell supplier. Considering that, I do not know what, if anything, Dell may do to help you.

I have installed OEM windows 7 and have access to system builders support.

The COA MUST BE INSTALLED.

1. They aren't doing that.   DING!  Fraud!

    Violation of the "OEM System Builder License Agreement (SBLA)"

    They are, therefore, designed for installation only on a single computer and are not transferable, even if the original computer is no longer in use.

2. If they install Windows 7 then THEY NOT DELL must support the OS etc and provide their contact info.

     They aren't doing that.   DING!  Fraud!

    Violation of the "OEM System Builder License Agreement (SBLA)"

3. The Service Tag does not match the actual Harware. 

They aren't DELL Authorized.   DING!  Fraud!

Dell will not be supporting or providing warranty for systems with Stolen or Fraudulent Service Tags.

Dell will not be supporting or providing support for these non authorized systems.

i would complain to microsoft and get a full refund.  Microsoft Does prosecute fraudulent resellers of Windows.

DELL has two channels to sell, there are local impoters who buys from bulk from other countries and sell without custom and Vat duties, Especially the N Series. The big deal is Dell provides Warranty also on these systems.

The other is Online purchase.

The DELL computers are easily available through Impoters in Local markets and Dell is well aware of that.

Where should I put this complain to dell.I cant register my complain.

Microsoft WILL NOT SAY that a system builder that is installing WINDOWS ANY VERSION on machines and not attaching a legit COA and providing Recovery Media and Support to the User whether Business or Consumer is Legit.

Installing  windows on machines for sale  that is not activated without a COA is piracy and fraud plain and simple.

Business Software Alliance - Report Piracy

With your report, you are doing your part to reduce the world's piracy rate

Then How come they say that, the will give warranty on hardware on N series, that they sell through Importers. Not possible atall.How come service tags are acceptable on the dell website.??

Have spoken to Sales dept. in dell and they are aware of it. Dell is directly involved.

How come they allow impoters to sell , when dell is selling through channels like online and exclusive store.They are well aware of.

Pls tell me where to send a compain in Head Qtrs of DELL

Where can I send this report to Microsoft and to Dell. Pls advice

Method 1: E-mail piracy@microsoft.com.

Method 2: Call the Microsoft Anti-Piracy Hotline at (800) RU-LEGIT.

Method 3: Fill out an online reporting form.

Business Software Alliance - Report Piracy

Reporting Piracy - Microsoft

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