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4 Posts
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12127
June 17th, 2003 00:00
D800 STILL NO SHUTTING DOWN
Hi, I've a problem with my D800, it freeze at the "Windows is shutting down" screen and I've to force the shut down by pressing the power button, I've try to deselect all the startup programs in msconfig. The first time that i did that, it worked, but after installing other programs such autocad 2004, it happens again. Now if I turn off all the options, it's still not shutting down.
I've upgrade the Ram from 512 to 1024, with the same memory chip that dell ships, if I leave only the original 512 configuration all is ok, but I don't think that is a RAM problem because as I told before sometimes the computer turn off...
The computer recognize the 1024 Mb, it works fine, the reset works, only the shut down problem.
What can it be?
Thanks
JohnM025
2 Intern
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877 Posts
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June 17th, 2003 12:00
Get the latest bios for your system and see if that helps.
Click Here to go to the Dell File Library.
Just put in your service tag, select the Operating System you have and choose the driver(s) that you want.
Thank you for choosing Dell.
courmayeur
4 Posts
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June 18th, 2003 00:00
Thanks john for your reply, but I've done all the latest updates available...
When you upgrade the memory RAM the system tell that the amount of memory has changed, then to press F1 or F2, to get to the bios, but there, you are not allow to make any change, only the time and date... There is something else to do when uprading the RAM memory?
My system is not shutting down.
Thanks again
jyglory
2 Posts
0
June 18th, 2003 20:00
Have you tried disabling executive paging? It's a tweak inside the registry
http://www.arstechnica.com/tweak/nt/disable_execpage-1.html
Or shutting down unnecessary services and resident programs...
courmayeur
4 Posts
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June 19th, 2003 00:00
jyglory, there is only one thing that I can tell you
THANK YOU VERY MUCH
My problem was solved by disabling executive paging...
I read the article, but I want your opinion, can I leave that option disabled in this machine without problem?
Thanks again
jyglory
2 Posts
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June 19th, 2003 05:00
courmayeur,
No problem!
The performance gain is not noticeable at least on my PIII-500 256mega ram
But's it has always been safe to apply that tweak for me, let alone on your 1giga ram D800!
courmayeur
4 Posts
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June 20th, 2003 01:00
I've talked too soon, I don't know what's happening with this machine sometimes it turns off other don't. Any other idea of what can I do?
Thanksmichelap
3 Posts
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April 27th, 2004 16:00
TDunn
379 Posts
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April 27th, 2004 18:00
If you're running Norton Antivirus try shutting it down before turning the machine off.
I've seen NAV do this before.
.........................TD
michelap
3 Posts
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April 27th, 2004 18:00
TDunn
379 Posts
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April 27th, 2004 18:00
Any antivirus.......try closing before shutting down.
...................TD
freonchill
228 Posts
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April 28th, 2004 04:00
have you run memtest86 (bootable iso / floppy) or similar ram test program to see if the ram is BAD?
also - i could suggest an xp tweak for "fast shutdown" i dont know what the registry key is off the top of my head - but its an option in antispy-xp and it has reduced by shutdown by up to 10sec
also - if you could give a listing of programs running (or programs loading) that could also be an aid in diagnosing your problem
also - your hardware specs, which wifi card, bluetooth, drivers, dock, etc...
Famous
67 Posts
0
April 29th, 2004 01:00
I upgraded my memory, and have had no problems. Mine came with 512.
Have you reformatted? I haven't yet. The OS was factory installed.
michelap
3 Posts
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April 29th, 2004 11:00