Just to provide a little more info. I'm thinking possibly this may be related to the anti-glare coating. When I try displaying a pure white screen, it has a distinct blue-green tinge. Since this happens on a white screen, I don't think it could be an issue with the LCD screen itself, but either with the back-lighting or the coating.
The one notable difference between this laptop and my old XPS M1530 is that it had a TL glossy screen. I'd therefore conclude that most likely the AG coating is at fault. The fact that I can't seem to correct the issue with the control panel, I think kind of backs up this theory.
I expected the anti-glare screen to have slightly lower contrast. However I didn't expect it to have a color cast.
Should I be able to have the panel replaced because of this, since I've only had the laptop for a week? I really can't work with skewed colors.
I have the same problem, intensity of color is blown out and contrast is too high. Really strong blue tint, and it limits any photo-manipulation or other work that I do. Otherwise this system rocks...love it! I've tried to adjust this with the laptop brightness button of course, windows 7 calibration, and nvidia panel, but I cannot get it quite right. This was not an issue with my prior Inspiron 1720 laptop, or any other dell products I've had. I can usually get these settings nailed pretty well, but I can't get this to work since purchase in Apr. 2011. What are we missing? Is it an anti-glare coating? I can't even recall if I got that feature, but I have the documentation tucked away no doubt. Wish I could tame this monitor a bit...
The color temperature of the monitor just appears to be on the cool side, and unfortunately there doesn't appear to be anything that can be done to change this. Desktop monitors, and TV's etc. often have an adjustment for color temperature, unfortunately laptops don't, and there is no way to get the same result by calibrating or adjusting the regular color settings. It may appear to correct the colors at certain levels, but invariably it will mess up other colors. Probably the only way to correct it would be to add some kind of additional warm tone screen protector or something over it. I'm not sure if they make such things though, and it would degrade the clarity of the screen.
While it's a bit disappointing, I am kind of starting to get used to it, and don't really notice most of the time. I've found the anti-glare is certainly helpful in adverse lighting conditions, so I guess it's just a bit of a trade-off.
I noticed the Matte AG Screen on my XPS 17 was a little dull and the colors were off a bit. To be honest I just calibrated the display a bunch of times and took the colors out of all of the greys at the end. At half brightness my colors look great and at full they look very vibrant and on-par. Please let me know if this solves anything.
I've had exact same issue, i ordered an XPS 17 with a 1920x1080 AG display, having seen my nephews xps 17 but with the 1600x900 glossy display i assumed the higher res display would be equivalent quality. Unfortunately as described in this thread its seems to have a cold blue temperature to it, I thought... 'is it my eyes' at first. I tried changing the settings and calibrating many times but no matter what i did it just didn't look right. Plus it had this kind of crystalline effect to it which i recall i had on the first laptop i ever got which i hated the screen on that too.
I checked a web page i'd made for someone which should have had a deep red colour across the top but it appeared to be brown on the xps. This could've been because i'd been fiddling with the settings though. The colours just seemed to be wrong!! No vibrancy to them they look wishy washy.
I love Dells but In the end after much pacing up and down i decided i couldn't live with this issue and so ended up returning the laptop, Dells after sales support was fantastic, it's a real shame though because its a very very nice machine spoilt by the screen.
I have exact laptop specs and same issue as with Hiya and others. Even using two different brand of calibration device (Spyder3Elite and ColorMunki) will not fix the quality of the screen. This screen is definitely not recommended for professional use like editing video and photography. I hope this help to anyone deciding buying this, it will save you time, frustration and effort in returning it. It will also save Dell resources and money if people returns it.
I took my computer to Best Buy's Geek Squad and they found the answer, even though 3 hours with a Dell representative failed me! If you right-click on the Desktop screen and go to Graphics Properties, you can edit everything for your laptop coloring. Mine was WAY oversaturated, which changed the skintones and made photos look terrible. I hope this helps you! If not, I recommend taking it to the Geek Squad - they're incredibly helpful.
EugeneJ
3 Posts
0
September 9th, 2011 18:00
Just to provide a little more info. I'm thinking possibly this may be related to the anti-glare coating. When I try displaying a pure white screen, it has a distinct blue-green tinge. Since this happens on a white screen, I don't think it could be an issue with the LCD screen itself, but either with the back-lighting or the coating.
The one notable difference between this laptop and my old XPS M1530 is that it had a TL glossy screen. I'd therefore conclude that most likely the AG coating is at fault. The fact that I can't seem to correct the issue with the control panel, I think kind of backs up this theory.
I expected the anti-glare screen to have slightly lower contrast. However I didn't expect it to have a color cast.
Should I be able to have the panel replaced because of this, since I've only had the laptop for a week? I really can't work with skewed colors.
skleeve
1 Message
0
October 22nd, 2011 16:00
I have the same problem, intensity of color is blown out and contrast is too high. Really strong blue tint, and it limits any photo-manipulation or other work that I do. Otherwise this system rocks...love it! I've tried to adjust this with the laptop brightness button of course, windows 7 calibration, and nvidia panel, but I cannot get it quite right. This was not an issue with my prior Inspiron 1720 laptop, or any other dell products I've had. I can usually get these settings nailed pretty well, but I can't get this to work since purchase in Apr. 2011. What are we missing? Is it an anti-glare coating? I can't even recall if I got that feature, but I have the documentation tucked away no doubt. Wish I could tame this monitor a bit...
___
XPS L702X
Core i7-2620M @2.7GHz
8GB RAM
NVidia GeForce GT550M
Win 7 home premium
EugeneJ
3 Posts
0
October 24th, 2011 14:00
The color temperature of the monitor just appears to be on the cool side, and unfortunately there doesn't appear to be anything that can be done to change this. Desktop monitors, and TV's etc. often have an adjustment for color temperature, unfortunately laptops don't, and there is no way to get the same result by calibrating or adjusting the regular color settings. It may appear to correct the colors at certain levels, but invariably it will mess up other colors. Probably the only way to correct it would be to add some kind of additional warm tone screen protector or something over it. I'm not sure if they make such things though, and it would degrade the clarity of the screen.
While it's a bit disappointing, I am kind of starting to get used to it, and don't really notice most of the time. I've found the anti-glare is certainly helpful in adverse lighting conditions, so I guess it's just a bit of a trade-off.
alexobrien90
1 Message
0
November 2nd, 2011 14:00
Hi guys,
I noticed the Matte AG Screen on my XPS 17 was a little dull and the colors were off a bit. To be honest I just calibrated the display a bunch of times and took the colors out of all of the greys at the end. At half brightness my colors look great and at full they look very vibrant and on-par. Please let me know if this solves anything.
-Alex
jigasaurus
1 Message
0
December 8th, 2011 09:00
Hiya
I've had exact same issue, i ordered an XPS 17 with a 1920x1080 AG display, having seen my nephews xps 17 but with the 1600x900 glossy display i assumed the higher res display would be equivalent quality. Unfortunately as described in this thread its seems to have a cold blue temperature to it, I thought... 'is it my eyes' at first. I tried changing the settings and calibrating many times but no matter what i did it just didn't look right. Plus it had this kind of crystalline effect to it which i recall i had on the first laptop i ever got which i hated the screen on that too.
I checked a web page i'd made for someone which should have had a deep red colour across the top but it appeared to be brown on the xps. This could've been because i'd been fiddling with the settings though. The colours just seemed to be wrong!! No vibrancy to them they look wishy washy.
I love Dells but In the end after much pacing up and down i decided i couldn't live with this issue and so ended up returning the laptop, Dells after sales support was fantastic, it's a real shame though because its a very very nice machine spoilt by the screen.
Giles
Nathan_S
1 Message
0
December 9th, 2011 09:00
I have exact laptop specs and same issue as with Hiya and others. Even using two different brand of calibration device (Spyder3Elite and ColorMunki) will not fix the quality of the screen. This screen is definitely not recommended for professional use like editing video and photography. I hope this help to anyone deciding buying this, it will save you time, frustration and effort in returning it. It will also save Dell resources and money if people returns it.
acscott12
1 Message
0
January 8th, 2012 13:00
I took my computer to Best Buy's Geek Squad and they found the answer, even though 3 hours with a Dell representative failed me! If you right-click on the Desktop screen and go to Graphics Properties, you can edit everything for your laptop coloring. Mine was WAY oversaturated, which changed the skintones and made photos look terrible. I hope this helps you! If not, I recommend taking it to the Geek Squad - they're incredibly helpful.