The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop
The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop outside your home country. To qualify for international service, you must purchase the Next Business Day On-site Response Service.
There are three methods for engaging technical support when travelling internationally:
Call the call center of the country in which you're travelling
Call the call center of your home region while abroad
Call the International Queue at 512-728-7424 (toll call).
If in the US or Canada, call 800-285-1653 (toll free)
The call center that you contact will perform a problem diagnosis. If repair is needed, the phone technician will arrange for service by contacting the Dell call center in the country where the customer is located. A dispatcher will contact the customer and arrange for service.
The following table lists the countries where international service is available on most Dell laptop models. Service will generally be available in most major metropolitan locations. For information on available service levels in specific countries, contact a Dell sales representative. *
SriramSreenivas
4 Posts
0
October 4th, 2011 11:00
will the global tag transfer cost me ?
SriramSreenivas
4 Posts
0
October 4th, 2011 11:00
ya thanks .
speedstep
9 Legend
•
47K Posts
1
October 4th, 2011 11:00
We are users here. This is not the direct contact with dell sales/support forum.
SriramSreenivas
4 Posts
0
October 4th, 2011 11:00
so does that mean " The limited hardware warranty can be transfer to someone in India through Global tag transfer?"
speedstep
9 Legend
•
47K Posts
1
October 4th, 2011 11:00
To qualify for international service, you must purchase the Next Business Day On-site Response Service.
* The International Notebook Service is for customers who are traveling with their Commercial notebooks for a period of less than 6 months.
Any period of time longer than 6 months requires a Global Tag Transfer to be completed .
speedstep
9 Legend
•
47K Posts
0
October 4th, 2011 11:00
To qualify for international service, you must purchase the Next Business Day On-site Response Service.
* The International Notebook Service is for customers who are traveling with their Commercial notebooks for a period of less than 6 months.
Any period of time longer than 6 months requires a Global Tag Transfer to be completed .
Ownership Transfers - Dell
Dell - International Laptop Warranty Contact Information
The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop
The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop outside your home country. To qualify for international service, you must purchase the Next Business Day On-site Response Service.
There are three methods for engaging technical support when travelling internationally:
The call center that you contact will perform a problem diagnosis. If repair is needed, the phone technician will arrange for service by contacting the Dell call center in the country where the customer is located. A dispatcher will contact the customer and arrange for service.
The following table lists the countries where international service is available on most Dell laptop models. Service will generally be available in most major metropolitan locations. For information on available service levels in specific countries, contact a Dell sales representative. *
1-800-425-8045
9AM to 6PM Local Time