Yes, you have to remove the battery, in order to remove the back panel to get to the RAM. It is a good design, the battery covers the back panel. So, that cannot be the problem.
I am a tech and have replaced RAM many times on computers/laptops but never seen anything like this.
I'll try this again, but Dell Forum moderator removed my last post and sent me a nasty gram telling me I did something wrong, but still hasn't responded to exactly what it was. And what I said was Dell gave me wrong advise and cost me money...
Regardless... I was told by Dell Tech Support, it was the CPU. That the flashing lights sequence meant dead CPU. Bought a new one and replaced it. It was not the CPU and my system remains dead. It may work for you but didn't for me.
Hopefully this response doesn't upset the Dell Forum gods...
ejn63
9 Legend
•
87.5K Posts
0
August 13th, 2011 08:00
When you replaced the memory, did you remove the battery first? If not, it sounds like you may have fried the system board.
amtechs
5 Posts
0
August 13th, 2011 08:00
Yes, you have to remove the battery, in order to remove the back panel to get to the RAM. It is a good design, the battery covers the back panel. So, that cannot be the problem.
I am a tech and have replaced RAM many times on computers/laptops but never seen anything like this.
tickertape14
9 Posts
0
September 6th, 2011 16:00
My 1737 is doing the exact same thing now. Did you ever find out what the issue was. Thanks.
Pkp3knd
1 Message
0
November 22nd, 2011 21:00
I am having the same issue was using it and it just shut off. now wont start back up....:emotion-12:
nfc5382
29 Posts
0
December 2nd, 2011 05:00
My 1537 just hit the same problem. I'm unable to find the light codes in the service manual. I'm guessing either system board or cpu?
tickertape14
9 Posts
0
December 2nd, 2011 08:00
I'll try this again, but Dell Forum moderator removed my last post and sent me a nasty gram telling me I did something wrong, but still hasn't responded to exactly what it was. And what I said was Dell gave me wrong advise and cost me money...
Regardless... I was told by Dell Tech Support, it was the CPU. That the flashing lights sequence meant dead CPU. Bought a new one and replaced it. It was not the CPU and my system remains dead. It may work for you but didn't for me.
Hopefully this response doesn't upset the Dell Forum gods...