You'd have to replace the video card - and the card, though it may be new to you, is an old model that hasn't been made in several years - and which is known for a very high failure rate due to a design defect in the nvidia chip.
If the new card never worked, contact the seller and have it replaced.
There is of course another possibility - that it's the mainboard that is bad, not the video card - so if a second replacement card fails, that would be the next thing to replace.
Possibly, but I'd rate the possibility of a bad video card higher - all of these cards have the same chips on them, and they're all known to be of faulty design.
ejn63
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October 26th, 2011 10:00
Is there an image on an external monitor?
stefell
7 Posts
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October 27th, 2011 17:00
no! just a white screen
ejn63
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87.5K Posts
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October 27th, 2011 17:00
Sounds like another dead nVidia 8xxx chip.
stefell
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October 28th, 2011 05:00
what do you mean is it fixable? Its a brand new nvidia!
ejn63
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87.5K Posts
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October 28th, 2011 06:00
You'd have to replace the video card - and the card, though it may be new to you, is an old model that hasn't been made in several years - and which is known for a very high failure rate due to a design defect in the nvidia chip.
stefell
7 Posts
0
October 28th, 2011 07:00
i have changed the video card with a brand new one! the problem began after i installed the new video card!
ejn63
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87.5K Posts
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October 28th, 2011 10:00
If the new card never worked, contact the seller and have it replaced.
There is of course another possibility - that it's the mainboard that is bad, not the video card - so if a second replacement card fails, that would be the next thing to replace.
stefell
7 Posts
0
October 28th, 2011 10:00
perhaps i did something wrong when i tried to build it back. any possibility fault to be mine and not my laptop's?
ejn63
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87.5K Posts
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October 30th, 2011 15:00
Possibly, but I'd rate the possibility of a bad video card higher - all of these cards have the same chips on them, and they're all known to be of faulty design.