Injecting Drivers problem on Vista on Dell Latitude portable

Question

Hi, I'm presently testing the new Dell Latitude E6320, E6420 and E6520. I use the Dell Plug-in to import dell .cab driver to SCCM. I have added Windows 7 and Windows 7 CAB drivers for these 3 laptops. When I test my Windows 7 Image, all is working fine, but when I test a Windows Vista image, the Windows Setup Failed before the end of the installation. If I disable the drivers injection, the installation is working, but the laptop has some missing drivers. I have try to manually create my Dell Driver package to find the bad drivers that crash the installation and I have found the bad driver. For the laptop E6320, E6420 and E6520, the bad driver is the R294455 (Dell TouchPad). Does anybody has the same problem ? What is wrong with this drivers to crash my installation ? If I install the driver manually at the end, the drivers work fine, but need a restart. Does Dell can solve this problem, because manually find the bad drivers and importing drivers manually on the SCCm drivers packages is more complex than using the Dell Plug-in to import drivers. Thanks, Steve

DELL-Warren B · Answer

Thanks for posting. I'll send this information to the dev team for review.

DELL-Warren B · Answer

The OS Deployment Known Issues page has a link to the Microsoft KB article that address the issue of Touchpad drivers in Vista.

http://www.delltechcenter.com/page/Client+Operating+System+Deployment+Known+Issues+and+Work-Arounds

DELL-Warren B · Answer

The Microsoft Update is required to deploy Vista correctly on many Dell systems. Have you included the update in your deployment process/image?

Steve Gauvin · Answer

Hi, it's not the exact same problem, because the installation dowsn't continue and when it crash, the installation doesn't continue. If I reboot, the same error message appear. On the error message nothing point me on the bad driver. I have try driver one by one to find the faulty driver. I have the same problem on E6510, E6320, E6420 and E6520 on Windos Vista SP1 and Vista SP2 image.

Steve

Steve Gauvin · Answer

'The Microsoft Update is required to deploy Vista correctly on many Dell systems. Have you included the update in your deployment process/image?' Yes, a complete Windows Vista SP2 with full Windows update is my base image.

DELL-Warren B · Answer

Ensure that the following hotfix is installed. It is required to address your issue and is not included in Vista SP2. http://support.microsoft.com/kb/2494168

Enterprise Client

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