Hi guys, I just got my laptop right now and finished did a clean install without knowing any of this... I need advise to get it up and running. For starters, I don't even have the network driver to even begin searching... UGHH! Help please. Also on the XPS17 l702
bxdizzle, the drivers that you will need have been posted to www.dell.com/.../audhs1 over the last 24 hours. There has been some problems with downloading using the web browser download method so you may have to click the + symbol to add each of the drivers to the download list and use the download manager option.
I too have these issues like the many others. Unable to install latest drivers, unable to roll back BIOS. Managed to get the graphics and sound working with original drivers supplied on notebookreview forums.
This is indeed a joke, Dell need to get working on this new BIOS to replace the A14. I don't see it in Dell's interest to send an engineer to EVERY recent L702x customer to replace the motherboard!
I am having a hard time finding the number to ring (until now, I've never had to call dell support). Could someone tell me the UK dell tech support number? I think I have next day support in my warranty, I am willing to wait for an update to fix before a refund / new motherboard, but I need to know how long that will be.
I think that Dell need to study all these problems and have a renovation on Lx02. I had reinstalled audio, with the new driver and it didn´t work. The solution is reinstall this sofware, and after the sistem reiniciates, cancel the upgrade. W7 is capable of autodetect our Realtek.
But the most important problem is the fan, who has a caotic working. Run, stop, run, stop, every 10 seconds... and all this, with ONLY 45º in IDLE. This is not normal.
Please, create a new BIOS with all these problems fixed.
Hi Dear Chris... This is the Dell Xps User as well like you, Mine Drivers also got huge Problem,, Exspecially my NVIDIA driver and audio drive... . Could you Email me as well ... Thanks.... This is my Email address: <ADMIN NOTE : Email Id removed per Privacy policy>
Problem is being worked on. Latest NVIDIA and Quickset drivers (along with some others) have been posted and now work.
The A14 UEFI BIOS was also posted briefly but was retracted (awaiting further testing). I suggest heading back over to the Dell website and grabbing the latest drivers now.
I have a solution for Dell Quickset. The MSI does custom action checking which can be easily edited out via Orca or InstEd (Google for them). This change will just skip the error that "The system is not supported" because the MSI cannot read the Dell System ID after a reinstall of Windows 7. Further editing is required if you need to perform an unattended or silent install.
Download the latest copy of the Quckset package EXE (Using 11.0.22 as my example) from Dell and unpack it via 7zip.
Open the Quickset64.msi with an MSI editor (Using InstEd).
Browse the "InstallUISequence" table
Remove sequence 29: "SystemNotSupportedExit Not REMOVE="ALL" AND IsSystemInSetupLst=0"
dell representatives are posting these links and again, its not working out
i have tried these suposed new "working" drivers on A12, A14 factory, and A14 site download and i am still getting failed install messages
Ive had dells my whole life and have never experienced anything like this. Ive been dealing with this issue for way too long now and im about a day away from sending my computer back.
at this point im offended there hasent been a recall. even if these new downloadable "working" drivers worked, think of all the people who have these computers and have NO IDEA how to flash a bios or do any of the required tasks. One thing is for sure and its that im never buying dell again unless this issue is resolved very soon.
bxdizzle
2 Posts
0
December 16th, 2011 16:00
Hi guys, I just got my laptop right now and finished did a clean install without knowing any of this... I need advise to get it up and running. For starters, I don't even have the network driver to even begin searching... UGHH! Help please. Also on the XPS17 l702
OzTopher
21 Posts
0
December 16th, 2011 20:00
bxdizzle, the drivers that you will need have been posted to www.dell.com/.../audhs1 over the last 24 hours. There has been some problems with downloading using the web browser download method so you may have to click the + symbol to add each of the drivers to the download list and use the download manager option.
Horrifido
4 Posts
0
December 17th, 2011 02:00
Hi,
I don´t see the drivers yet. Is any solution available? We must wait for the new bios or neew drivers will coming soon???
Thx
h4wkhunt3r
1 Message
0
December 18th, 2011 06:00
I too have these issues like the many others. Unable to install latest drivers, unable to roll back BIOS. Managed to get the graphics and sound working with original drivers supplied on notebookreview forums.
This is indeed a joke, Dell need to get working on this new BIOS to replace the A14. I don't see it in Dell's interest to send an engineer to EVERY recent L702x customer to replace the motherboard!
I am having a hard time finding the number to ring (until now, I've never had to call dell support). Could someone tell me the UK dell tech support number? I think I have next day support in my warranty, I am willing to wait for an update to fix before a refund / new motherboard, but I need to know how long that will be.
Horrifido
4 Posts
0
December 18th, 2011 07:00
I think that Dell need to study all these problems and have a renovation on Lx02. I had reinstalled audio, with the new driver and it didn´t work. The solution is reinstall this sofware, and after the sistem reiniciates, cancel the upgrade. W7 is capable of autodetect our Realtek.
But the most important problem is the fan, who has a caotic working. Run, stop, run, stop, every 10 seconds... and all this, with ONLY 45º in IDLE. This is not normal.
Please, create a new BIOS with all these problems fixed.
LaPuTa.CB
1 Message
0
December 18th, 2011 14:00
Hi Dear Chris... This is the Dell Xps User as well like you, Mine Drivers also got huge Problem,, Exspecially my NVIDIA driver and audio drive... . Could you Email me as well ... Thanks.... This is my Email address: <ADMIN NOTE : Email Id removed per Privacy policy>
Sylvain Gagnon
25 Posts
0
December 18th, 2011 17:00
Hi Horrifido,
I installed a GPU Meter gagdet and noticed the fan cycles not with the CPU but with the GPU temperature.
Horrifido
4 Posts
0
December 18th, 2011 23:00
What´s the name of the gagdet, please? Any link?
Thanks a lot!
Sylvain Gagnon
25 Posts
0
December 19th, 2011 17:00
Sorry, I hate when someone does that and here I go, doing the same thing :-/
http://addgadget.com/
Horrifido
4 Posts
0
December 21st, 2011 08:00
Thanks a lot!
Can someone put images of his idle and max temps (with games like Crysis2, etc), please?
Here, mines:
http://foro.noticias3d.com/vbulletin/showthread.php?t=376807&page=18&p=4351400#post4351400
81ºC max and idle of 37-42 with 20ºC at home.
Gabe-A
25 Posts
0
December 21st, 2011 23:00
Just to update this initial post:
Problem is being worked on. Latest NVIDIA and Quickset drivers (along with some others) have been posted and now work.
The A14 UEFI BIOS was also posted briefly but was retracted (awaiting further testing). I suggest heading back over to the Dell website and grabbing the latest drivers now.
Aergan
11 Posts
0
December 22nd, 2011 10:00
I have a solution for Dell Quickset. The MSI does custom action checking which can be easily edited out via Orca or InstEd (Google for them). This change will just skip the error that "The system is not supported" because the MSI cannot read the Dell System ID after a reinstall of Windows 7.
Further editing is required if you need to perform an unattended or silent install.
Good luck!
DELL-Terry B
4 Operator
•
3.5K Posts
0
December 22nd, 2011 11:00
I just wanted to post the locations of the correct drivers to install if your XPS L702X shipped with the A14 BIOS.
Nvidia GPU driver www.dell.com/.../DriverFileFormats
Realtek Ethernet driver www.dell.com/.../DriverFileFormats
Nvidia 3D driver www.dell.com/.../DriverFileFormats
Quickset www.dell.com/.../DriverFileFormats
Synaptic Touchpad driver www.dell.com/.../DriverFileFormats
Jmicron Card Reader driver www.dell.com/.../DriverFileFormats
Dell-Bill B has posted further on this issue on notebook review. You can find his post from the following link.
forum.notebookreview.com/.../632309-dell-xps-17-l702x-do-not-flash-bios-a14-please-read-10.html
TB
jbreen95
1 Message
0
December 22nd, 2011 12:00
dell representatives are posting these links and again, its not working out
i have tried these suposed new "working" drivers on A12, A14 factory, and A14 site download and i am still getting failed install messages
Ive had dells my whole life and have never experienced anything like this. Ive been dealing with this issue for way too long now and im about a day away from sending my computer back.
at this point im offended there hasent been a recall. even if these new downloadable "working" drivers worked, think of all the people who have these computers and have NO IDEA how to flash a bios or do any of the required tasks. One thing is for sure and its that im never buying dell again unless this issue is resolved very soon.
DELL-Terry B
4 Operator
•
3.5K Posts
0
December 22nd, 2011 13:00
Jbreen95
The drivers I posted earlier should only be installed on systems with the A14 bios. What GPU ID is listed in device manager for your system?
TB