I tried #3 and followed all the instructions to troubleshoot the touchpad. The result was to make the touchpad completely inoperable. Was able to use the left "mouse" key to get back to the touchpad menu and reset it to default. What a mess. Would not recommend #3 instruction.
The jumping cursor does not seem to occur when using an external keyboard, however, the problem can be intermittent so it is difficult to say for certain. It does suggest the built-in keyboard may be at fault. If so what can be done other than replacing the three year old laptop? Or just living with a jumping cursor?
Foothillfanatic
6 Posts
0
February 26th, 2012 15:00
I tried #3 and followed all the instructions to troubleshoot the touchpad. The result was to make the touchpad completely inoperable. Was able to use the left "mouse" key to get back to the touchpad menu and reset it to default. What a mess. Would not recommend #3 instruction.
WildSwan
7 Posts
0
February 27th, 2012 04:00
Could this be yet another issue without solution? Sigh.
Foothillfanatic
6 Posts
0
February 27th, 2012 11:00
I tried #1, but not #2 yet. The cursor still jumps around and now whole sentences will completely disappear when typing in Microsoft Word.
Foothillfanatic
6 Posts
0
February 28th, 2012 12:00
The jumping cursor does not seem to occur when using an external keyboard, however, the problem can be intermittent so it is difficult to say for certain. It does suggest the built-in keyboard may be at fault. If so what can be done other than replacing the three year old laptop? Or just living with a jumping cursor?
Foothillfanatic
6 Posts
0
March 6th, 2012 09:00
Elijah O,
Thanks, but me opening up a computer would be a bad idea! Does Dell recommend any repair facilities?
Foothillfanatic
6 Posts
0
March 19th, 2012 10:00
No longer on warranty. However, the problem I was having with the jumping cursor seems to have stopped. Thanks for your help.