Have you checked the Device Manager to insure the drivers are installed properly?  Ping the NIC at 127.0.0.1 and post the results.

Pinging 127.0.0.1 with 32 bytes of data

Reply from 127.0.0.1 bytes =32 time<1ms TTL=128

Reply from 127.0.0.1 bytes =32 time<1ms TTL=128

Reply from 127.0.0.1 bytes =32 time<1ms TTL=128

Reply from 127.0.0.1 bytes =32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0 ms

The NIC is working fine as per the results.  I will assume you have a regular ethernet cable and not a crossover cable and the drivers are up to date.

Try powering down the cable modem and let it sit for about 5 minutes then power bacl back without the cable plugged in.  Then plug the cable in and re-boot the laptop.  Then from a command prompt:

ipconfig /all

 

Message Edited by jmwills on 02-04-2004 08:56 PM

Did as you said.

Results:

Primary DNS suffix: (Blank)

Node Type: Hybrid

IP routing enabled: NO

WINS Proxy enabled: No

Ethernet adapter Local Area Connection

Connection-specific DNS suffix: (Blank)

Description: Broadcom 440x 10/100 Integrated Controller

 

 

Time to call you ISP, your connection is not there.  Looks like a bad modem.  Have you tried a different ethernet cable?

Did you have cable service before you got the 8600, or not?

if not then you'll have to call your cable subscriber, and register your cablemodems MAC address to them. That's what I had to do to get my service going.