Welcome to the Community. I suggest you try uninstalling and then reinstalling your touchpad drivers. To uninstall click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Pointing devices, right click on Synaptics touchpad and click on uninstall, click ok to confirm. Once its removed, do not restart your computer, but click on the below link to download and install the touchpad driver. After installation restart your computer.
After restart, click on start, click on control panel, mouse, click on the touchpad image (it will take some time to appear) to find the touchpad settings. If still does not appear, restart your computer a couple of times.
Assuming in device manager there is no pointing device listed and it just shows unknown device.
You can try to install the driver by following the steps below:
In device manager right click on the unknown device,click on update driver software,choose Browse my computer for driver software and select t the folder/path were you have downloaded and saved the driver and click Next.
I just tried to follow your instructions. However when I attempted to run the downloaded executable, I got an error message that it was not a valid Win32 program.
Your letter could be mine--just a different Dell computer, Vostro 3450. I need to change the touchpad settings, but I can't access touchpad settings in the Control Panel under Mouse options. The User Manual for this model seems to be geared to a high-tech guru, who wants to get inside the computer and take it apart.
This is the first and last Dell that I will ever buy.
After installing the driver,reboot the system and then access Control Panel,Mouse,Dell Touchpad.Alternately after installing the above driver you should see a touchpad icon on the taskbar(right hand bottom) from which you can access the touchpad settings.
DELL-Royan S
4 Operator
•
3.8K Posts
1
February 28th, 2012 23:00
Hi Kimberly,
Welcome to the Community. I suggest you try uninstalling and then reinstalling your touchpad drivers. To uninstall click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Pointing devices, right click on Synaptics touchpad and click on uninstall, click ok to confirm. Once its removed, do not restart your computer, but click on the below link to download and install the touchpad driver. After installation restart your computer.
www.dell.com/.../DriverFileFormats
After restart, click on start, click on control panel, mouse, click on the touchpad image (it will take some time to appear) to find the touchpad settings. If still does not appear, restart your computer a couple of times.
Thank you
Royan
kijoma
3 Posts
1
February 29th, 2012 08:00
Royan - this worked! Touchpad settings are available in the control panel taskbar.
You have made my day. Thank you!
Kimberly
trecht
7 Posts
0
March 22nd, 2012 23:00
Hi Royan
The new driver downloads and unzips but fails when I try to run the installation. I tried twice.
Now there's no driver for the touchpad and I have an "unknown device". Please help! The trackpad was bad before, but now it's almost unusable.
Thanks,
Tom Recht
DELL-Roshan L
4 Operator
•
4.4K Posts
0
March 23rd, 2012 04:00
Hi Tom,
Welcome to the Community,
Assuming in device manager there is no pointing device listed and it just shows unknown device.
You can try to install the driver by following the steps below:
In device manager right click on the unknown device,click on update driver software,choose Browse my computer for driver software and select t the folder/path were you have downloaded and saved the driver and click Next.
Hope this helps,
Thank You
Roshan.
MITllama
1 Message
0
November 8th, 2012 14:00
Royan,
I just tried to follow your instructions. However when I attempted to run the downloaded executable, I got an error message that it was not a valid Win32 program.
MITllama
ham59mjm60
1 Message
0
November 24th, 2012 18:00
Your letter could be mine--just a different Dell computer, Vostro 3450. I need to change the touchpad settings, but I can't access touchpad settings in the Control Panel under Mouse options. The User Manual for this model seems to be geared to a high-tech guru, who wants to get inside the computer and take it apart.
This is the first and last Dell that I will ever buy.
DELL-Roshan L
4 Operator
•
4.4K Posts
0
November 27th, 2012 02:00
Hi,
To access the Dell Touchpad settings on your Vostro 3450, please install the Touchpad driver from this link below :
www.dell.com/.../vostro-3450
After installing the driver,reboot the system and then access Control Panel,Mouse,Dell Touchpad.Alternately after installing the above driver you should see a touchpad icon on the taskbar(right hand bottom) from which you can access the touchpad settings.
Hope this helps,
Thank You
Deon Price
2 Posts
0
February 21st, 2014 07:00
This is for XPS 14
Disable Internal PS/2 Mouse via Local Group Policy
Run gpedit.msc (must be logged on as admin)
Browse to:
Computer Configuration>Administrative Templates> System>Device Installation>Device Installation Restrictions
Click on the ‘Prevent installation of devise that match any of these device IDs’ setting.
Click Enable and then Show
Enter the Hardware ID of the touchpad: ACPI\SYN0608\4&2E5DBFAD&0
Click OK
Close Local Group Policy Edit
Restart.
Re-Enable Internal PS/2 Mouse via Local Group Policy
Run gpedit.msc (must be logged on as admin)
Browse to:
Computer Configuration>Administrative Templates> System>Device Installation>Device Installation Restrictions
Click on the ‘Prevent installation of devise that match any of these device IDs’ setting.
Click Disable
Click OK
Close Local Group Policy Edit
Restart.
seekkrish
1 Message
0
December 3rd, 2014 00:00
Hi Deon,
I was able to disable the touchpad on my DELL XPS 14Z sometime back after referring to some instructions on the web, but cannot remember how I did it.
After my upgrade to Windows 8.1 I lost this setting.
Now I tried your suggestion as per your posting but it never worked.
Please put me out of my misery of the touchpad interfering with my typing.
Thanks
Krish