4.4K Posts

December 19th, 2011 21:00

Did you buy the system from Dell with Vista 64 on it? If you did, you may be able to request a set of backup disks.
Click Here to Request Backup Disks.

It's worth a try.

9 Legend

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47K Posts

December 20th, 2011 09:00

You could try the F8 factory restore but it will wipe out everything.

 
If you recently purchased a Dell computer with the Windows 7 operating system and have DataSafe Local 2.0 on your system, you can create a set of Recovery Discs that contain a complete copy of all software installed on your Dell computer.
 
How do I know if DataSafe Local 2.0 is on my system?
  • Click on start menu
  • Click on all programs
  • Click Dell DataSafe folder
  • Click Dell DataSafe Local Backup
For more information about DataSafe Local please see the following Dell articles:
Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
  • Requests are limited to one (1) set of backup discs per system purchased.
  • The backup discs requested must match the operating system that was factory installed on the original order.
Please note that Dell will provide you the most up to date Resource disc available. This disc contains the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old.
 
To ensure that you have the correct drivers for your system, we strongly suggest that you download your drivers from our web site.
 
All Drivers and Downloads for your system can be found at http://support.dell.com/support/downloads.
 
If you are considering an operating system reinstall, please click here for an alternative.
 
To proceed with requesting these backup discs, please fill out the request form below and click Submit to continue.
 
Depending on your systems warranty status or if more information if needed, you may be asked to contact Dell by phone or schedule a time when Dell can contact you by phone.

9 Legend

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16.1K Posts

December 20th, 2011 13:00

Can you read your 25 product key on your COA, if you can you may use a retail .iso file and phone activation. See my two wikies below for full instructions.

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