Ok, here's what I'd like you to try. Unplug all non-essential peripherals. So only the keyboard, mouse and monitor. I would also unplug the power connector to the DVD drive.
Next, pull the plug and hold the power button for a few seconds, then plug it back in and see if it will start up.
feetmittens
5 Posts
0
February 5th, 2012 14:00
No lights illuminate.
osprey4
4 Operator
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34.2K Posts
0
February 5th, 2012 14:00
Hi feetmittens,
Here's your troubleshooting guide. I want you to check the diagnostic lights, and also let me know if you hear any POST beeps.
feetmittens
5 Posts
0
February 5th, 2012 17:00
I unplugged it for a half hour and tried again and I got it to boot except the monitor will not connect. Now I have green on ABC but yellow on D.
feetmittens
5 Posts
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February 5th, 2012 17:00
I tried again and it started normally (all lights green). Another strange thing that has been happening lately is the CD drive will pop out by itself.
pusaqall
20 Posts
0
February 5th, 2012 18:00
You may ask a computer technician to check it for you. You can also contact the support team for that.
osprey4
4 Operator
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34.2K Posts
0
February 6th, 2012 15:00
Does the drive tray eject as soon as you boot the computer?
feetmittens
5 Posts
0
February 6th, 2012 16:00
No. It seems completley random. It will go back in by itself, too!
osprey4
4 Operator
•
34.2K Posts
0
February 7th, 2012 11:00
Ok, here's what I'd like you to try. Unplug all non-essential peripherals. So only the keyboard, mouse and monitor. I would also unplug the power connector to the DVD drive.
Next, pull the plug and hold the power button for a few seconds, then plug it back in and see if it will start up.