Ok, I just double checked. I misspoke. The MS HW Agent is an add-on from MS which accesses our IPMI stack to provide Cyclops health (same as BMC/DRAC) – available through WMI only.
It looks like you have OMSA 6.1 . One suggestion is to update to OM 6.5 (current) as I recall some trouble with OMSA and the BMC status some time back.
Installed 6.5 last night a rebooted. Still showing the yellow warning triangle on the MS Hardware Agent. Any idea what that piece of software is called? How it can be updated? Or at least diagnosed?
I went and checked the Microsoft IPMI driver. The driver itself is reporting that it's operating fine in device manager. Is there any way to figure out what this thing is reading that OMSA isn't? Everything else looks fine in OMSA give a green check mark. I tried removing the driver, which removes the hardware agent from the Agent Status pane, but the driver is reinstalled when the server reboots.
So I finally found a set of non-descript errors in the SEL log. I checked the BMC firmware and it was 1 rev out of date. Updated that and the warning went away. A bit weird though.
DELL-Rob C
2 Intern
2 Intern
•
2.8K Posts
0
January 10th, 2012 11:00
Hi Andrew,
Was this OME install migrated from ITA? Or was it a fresh OME installation?
Thanks,
Rob
AndrewJMS
8 Posts
0
January 10th, 2012 12:00
It's a new install.
AndrewJMS
8 Posts
0
January 10th, 2012 12:00
We're only using WMI for discovery/inventory, no SNMP or IPMI. As far as I know anyway.
DELL-Rob C
2 Intern
2 Intern
•
2.8K Posts
0
January 10th, 2012 12:00
So I believe that agent is reported when you use IPMI as one of your discovery protocols.
What protocols have you defined in your disc wizard? Do you require the use of IPMI? If not, SNMP only may suffice.
thanks,
Rob
DELL-Rob C
2 Intern
2 Intern
•
2.8K Posts
0
January 10th, 2012 13:00
Ok, I just double checked. I misspoke. The MS HW Agent is an add-on from MS which accesses our IPMI stack to provide Cyclops health (same as BMC/DRAC) – available through WMI only.
It looks like you have OMSA 6.1 . One suggestion is to update to OM 6.5 (current) as I recall some trouble with OMSA and the BMC status some time back.
Rob
AndrewJMS
8 Posts
0
January 11th, 2012 12:00
Installed 6.5 last night a rebooted. Still showing the yellow warning triangle on the MS Hardware Agent. Any idea what that piece of software is called? How it can be updated? Or at least diagnosed?
DELL-Rob C
2 Intern
2 Intern
•
2.8K Posts
0
January 11th, 2012 12:00
Andrew,
Review this link. Maybe it will provide a bit more info.
Thanks,
Rob
technet.microsoft.com/.../cc726977(v=ws.10).aspx
AndrewJMS
8 Posts
0
January 12th, 2012 14:00
I went and checked the Microsoft IPMI driver. The driver itself is reporting that it's operating fine in device manager. Is there any way to figure out what this thing is reading that OMSA isn't? Everything else looks fine in OMSA give a green check mark. I tried removing the driver, which removes the hardware agent from the Agent Status pane, but the driver is reinstalled when the server reboots.
DELL-Rob C
2 Intern
2 Intern
•
2.8K Posts
0
January 13th, 2012 08:00
Thanks Andrew for posting these results. I'll review the thread with the team. We appreciate the followup.
Rob
AndrewJMS
8 Posts
0
January 13th, 2012 08:00
So I finally found a set of non-descript errors in the SEL log. I checked the BMC firmware and it was 1 rev out of date. Updated that and the warning went away. A bit weird though.