Dell Inspiron 1545 CD/DVD Drive Problems - Won't Recognize CD's

Question

Hi.  I have kind of an interesting issue.  I have a Dell Inspiron 1545 running Windows 7 64-bit.  Has been a great machine.  A few months ago, kind of out of the blue, the Cd/Dvd drive stopped recognizing cd's.  Audio - video - data discs - doesn't matter.  But it recognizes DVD's just fine.  I can read and write them just like normal.  Just won't recognize cd's anymore.  I have tried uninstalling the driver and reinstalling it, but to no avail.  My device manager says it's a Optiarc DVD+-RW AD-7560S.  Any thoughts? Kevin

osprey4 · Answer

Hi Kevin,

Most of the time, when a drive can recognize one disc type but not the other, it's a failure of one of the lasers. To check this, you need to run the Dell diagnostics and be sure to perform the read test using a data CD in the drive.

yesmonkee · Answer

Thank you Osprey.

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